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Service Desk Pro — 1st & 2nd Line Tech Support

Job in Fond du Lac, Fond du Lac County, Wisconsin, 54035, USA
Listing for: Grande Custom Ingredients Group
Full Time position
Listed on 2026-08-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Grande Custom Ingredients Group is seeking a Service Desk Support Specialist to join our Business Technology team in Fond du Lac, WI. You will provide Level 1 & 2 support for desktops, laptops, printers, and mobile devices across the organization.

You will troubleshoot issues, deliver excellent customer service, and drive first-contact resolution while supporting device deployments, VPN, and asset management. Travel between facilities and after-hours support may be required.

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