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Parts Counterperson

Job in Fond du Lac, Fond du Lac County, Wisconsin, 54035, USA
Listing for: Holiday Automotive, Inc.
Full Time position
Listed on 2026-02-18
Job specializations:
  • Retail
    Customer Service Rep, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

As a Parts Counter person you’ll oversee parts sales transactions to internal and external clients. This role is integral to the top-quality, timely customer service and vehicle repair goals of our team. This fun, fast-paced role allows you to interact directly with customers, as well as the other departments within the dealership.

Holiday Automotive is an award-winning, family-owned company that is known for upbeat employees who embody a culture of exceptional customer outcomes. We believe that genuine, engaged, ambitious and friendly team members are the engine of our success. Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance. All of this is key to our success and stability, but we wouldn’t have happy, long-term employees without taking care of them with strong income and generous benefits.

Enjoy

Benefits Including:
  • Accelerated Paid Time Off (PTO) Schedule
  • Ample Medical, Dental and Vision Insurance options
  • Locally managed 401(k) Program with Company Contribution
  • Flexible Spending Options
  • Life and Disability Insurance Options
  • Accident, Critical Illness and Hospital Indemnity Insurance Options
  • Appealing Employee Discounts on Vehicles, Services, Parts and Accessories
  • On-going training and education
  • The professional respect of a caring and innovative leadership team
  • Fun, Team-Orientated Culture
  • And Much More
Responsibilities
  • Oversee the parts sales process from customer inquiry to finding the part to invoicing the customer.
  • Work with parts manager to locate any parts not in stock.
  • Complete special order part request for any parts that need to be ordered for the customer.
  • Communicate with customer on the status of any parts ordered and notify them upon delivery to the dealership.
  • Perform other duties as assigned.
  • Serve as backup to parts counterperson or stocking clerk as necessary.
  • Communicate with staff and customers in a friendly and professional manner.
  • Must follow all company safety policies and procedures.
  • Understand and follow federal, state and local regulations applicable to industry.
Qualifications
  • High School Diploma or equivalent required
  • Experience with auto parts sales preferred.
  • People focused and obsessed with providing great customer service
  • Ability to work in a fast-paced work environment
  • Strong organizational and time management skills
  • Proficient with computer skills is preferred
  • Valid and current Driver's License with ability to maintain a good driving record.
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