Counter Sales Associate

Counter Sales Associate (Open) - Fond du Lac, WI

We are looking for a Counter Sales Associate to join our team in a role that balances high-energy customer interaction with meaningful operational support. If you enjoy solving problems and building relationships in a dynamic, industrial environment, we want to meet you!

• Partner with customers to provide industrial, medical, and specialty gases, welding equipment, and essential supplies.
• Serve as a trusted guide, advising customers on tools, hardware, and materials needed to complete projects.
• Demonstrate equipment use and share insights on product quality.
• Adhere to company policies including safety and personal protective equipment.
• Provide excellent customer service to internal and external partners.
• Ensure all required paperwork is accurately completed, including coding, costing, and pricing.
• Manage order entry and process transactions; assist with deposit reconciliation.
• Coordinate with customers and team members via phone, e‑mail, and in person regarding costs and delivery.
• Support outgoing call strategy to promote branch growth.
• Coordinate transfer of merchandise between locations to meet customer needs.
• Maintain a positive work atmosphere and support colleagues, vendors, and customers.
• Stock shelves and maintain showroom displays for excellent customer experience.
• Coordinate cylinder movement and pallet organization.

• High school diploma or equivalent.
• Minimum of 2+ years experience in product, warehouse, or sales environments (or equivalent combination of education and experience).
• Excellent customer service skills and ability to thrive in a fast‑paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when needed.
• Must be able to operate in a drug‑free workplace.

• Background in gas, welding, or safety supplies.
• Familiarity with SAP, Google, or MS Office applications.
• Detailed understanding of SAP and PROS functionalities.
• Clear and warm communication with a wide variety of people.

• Competitive tip and base salary at $23.50 per hour plus bonus opportunities.
• Medical, dental, vision, life, accidental death and dismemberment (AD&D), and disability insurance.
• Full benefits package with 401(k) retirement plan and company match.
• Tuition assistance.
• Paid holidays, vacation, and sick time.
• 14‑week paid childbirth benefit.
• Early benefits eligibility after 30 days of employment.
• Other benefits:
  Employee Assistance Program (EAP), pre‑tax commuter transportation benefit, parental leave, floating holidays, jury duty and funeral/bereavement leave.

We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company, is a Government contractor subject to the VERA Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations as part of the employment selection process.