Residential Case Manager

Job Details:

Job Location:

Fond Du Lac, WI 54935, Residential Case Manager

Support Change. Build Connections. Empower Recovery.

Are you passionate about helping individuals navigate recovery and build stable, meaningful lives? As a Residential Case Manager, you will play a vital role in supporting women in treatment by providing direct care, guidance, and advocacy. This position offers the opportunity to build strong therapeutic relationships, deliver evidence-based programming, and help clients move forward with confidence and stability.

• Provide individual case management and develop comprehensive treatment and continuing care plans that address criminogenic needs.
• Complete intake duties, including client orientation and admission documentation.
• Monitor resident progress and maintain consistent communication with Department of Corrections agents through reports, staffings, and updates.
• Provide referrals and coordinate services with community providers.

• Implement programming aligned with agency models, including gender-responsive, trauma-informed, cognitive behavioral, and family-centered approaches.
• Facilitate groups using designated evidence-based curricula while maintaining fidelity to program standards.
• Participate in client staffings, team meetings, and program activities to ensure continuity of care.

• Supervise and support residents in daily activities, ensuring a safe and structured environment.
• Oversee and coordinate child visits and family interactions.
• Assign and monitor completion of house responsibilities and program expectations.

• Prepare and maintain accurate reports, case files, and required documentation.
• Ensure compliance with agency policies and regulatory standards.

• Assist with day-to-day operations, including conducting safety drills, managing menus, and coordinating grocery and supply shopping.
• Participate in on-call responsibilities and work assigned shifts to meet program needs.

• Work collaboratively with Program Managers, Social Workers, and other team members to support client success.
• Assist in supervising interns and volunteers as assigned.

• A bachelor’s degree in social work or a related human services field preferred; equivalent experience will be considered.
• Knowledge or experience in areas such as substance use treatment, trauma-informed care, cognitive behavioral therapy, and working with justice-involved populations.
• Strong communication, organizational, and relationship-building skills.
• The ability to maintain a structured, safe, and supportive residential environment.
• A commitment to helping individuals achieve long-term recovery and stability.

• Meaningful Impact – Play a key role in helping individuals rebuild their lives.
• Professional Growth – Gain hands on experience and ongoing development opportunities.
• Supportive Team Environment – Collaborate with a dedicated and mission‑driven team.
• Comprehensive Benefits – Competitive pay, time off, and additional benefits that support your well‑being.

Ready to make a difference? Join a team committed to empowering individuals and strengthening communities through recovery and support.