Intern - IT HelpDesk

Overview

With more than 145 years as a family‑owned business, Ahern is one of the best mechanical and fire protection contractors in the country, known for quality and innovation.

You will work independently on delegated tasks under the direction of Support Specialists to provide end‑user support via phone, email and walk‑ins. You will be responsible for analyzing and troubleshooting problems to a successful conclusion. In addition, you will learn how to image, configure, and deploy end‑user laptops.

Candidates must be enrolled in an Associate’s, Technical, or Bachelor's Degree program. They must be able to work part‑time hours on site in Fond du Lac during the school year and full‑time hours in the summer. Qualified candidates should have prior experience working on laptops and computers, and knowledge of the latest Microsoft Windows and Office suite versions. Strong customer‑service skills are also needed.

As an Intern, you are empowered with genuine hands‑on work experience, allowing you to make a meaningful impact and contribute to Ahern’s success.

• Paid Internship: Get compensated for the meaningful work you contribute
• Relocation Support: Need to move for your Internship? We’ve got you covered with a housing stipend to ease the transition
• Exceptional Benefits: Ahern offers company benefits for Interns, including access to 401(k), mental health resources, and personal and professional development opportunities
• Real‑World Experience: Apply your classroom learning by working on exciting, hands‑on projects that make a real difference – saving lives, protecting the environment, and ensuring personal comfort and well‑being.
• Learn from the Best: Gain hands‑on experience and be mentored by industry experts who are passionate about sharing their knowledge and helping you succeed
• Networking and Career Development: Attend our company wide Intern Event, where you’ll connect with fellow Interns, network with company leaders, and learn career skills. Plus, enjoy fun activities like go‑karting or river cruises!

Ahern is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment.

Nearest Major Market: Appleton
Nearest Secondary Market: Oshkosh