Desktop Support Technician Healthcare IT

Immediate need for a talented Desktop Support Technician – Healthcare IT. This is a 06+months contract opportunity with long-term potential and is located in Riverside, CA(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job
-19116

Pay Range: $25/hr - $26/hour. Traveler benefits as per agency package. (Benefits vary by vendor and assignment).

Key Responsibilities:

• Provide onsite desktop and end-user support across multiple healthcare facilities
• Troubleshoot and resolve hardware, software, printer, and peripheral issues
• Support Windows workstations, laptops, and mobile devices
• Perform break/fix troubleshooting and incident resolution
• Complete Moves, Adds, and Changes (MAC) for workstations and equipment
• Deploy, install, configure, and replace desktop hardware
• Support operating system upgrades and desktop refresh initiatives
• Troubleshoot LAN/WAN connectivity and network-related issues
• Maintain hardware and software inventory records
• Document work performed and update ticketing systems
• Deliver excellent customer service and technical support to end users

Key Requirements and Technology Experience:

• Minimum 2 years of desktop support or end-user computing experience
• Experience supporting Windows 10 and Windows 11 environments
• Strong troubleshooting experience with desktops, laptops, printers, and peripherals
• Experience supporting Microsoft Office Suite
• Knowledge of LAN/WAN networking concepts
• Experience supporting mobile devices
• Strong communication and customer service skills
• High School Diploma or GED
• Experience working in a hospital, healthcare, or patient-facing environment
• Service Now or enterprise ticketing system experience
• Operating system deployment and upgrade experience
• Technical consulting experience
• Bachelor's Degree in Computer Science, Information Systems, or related field
• Microsoft certifications and/or CompTIA A+
• · Four or more years of desktop support experience

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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