QC Manager

Job Title:

Quality Control Manager
Salary Status: DOE
FLSA:
Exempt

Employment Type:

Full-Time

Location:

Fontana, CA

Reports to:

TBD

Job Overview:
The Quality Manager is responsible for maintaining and improving the company-wide quality
system that focuses on customer satisfaction, defect prevention, improved defect detection, and
continuous improvement utilizing Six Sigma and LEAN techniques. This is a "hands-on"
position requiring 50%+ of the work requirements being executed in the manufacturing
departments.

Essential Responsibilities:

• Acts as the Management Representative and champions SQF certification audits, training,
and maintenance within the Plant.

• Manages the Material Review Board, internal/external audits, CAPA, document control, and
record review.

• Oversees and manages a staff of Quality Supervisor and Technicians, Specialists and Document Control Specialist.

• Leads Continuous Improvement of processes integral to product quality and scrap.

• Improves quality assurance systems company-wide to achieve zero defects through hands on training, strong work ethic, and leadership by example.

• Identifies and resolves systemic quality problems through a reduction in variation in
processes and components (i.e., SPC, SQC, Pareto charts, GEMBA walks, etc.)

• Maintains and enhances quality performance metrics.

• Participates and leads Quality Forum meetings with other facility plant managers and
quality managers.

• Improves profitability through reduced internal scrap and customer returns

• Significant interaction with key customers and prospects to improve quality and win new
business.

• Effectively works with Engineering Managers and Engineers to ensure PQ runs are
successful and uses early production containment to provide feedback to the Engineering
team(s).

• Preform Food Safety/Food Defense duties.

• Perform other related duties as assigned.

Minimum Requirements:

• A minimum of 10 years' experience supervising/managing a Quality Assurance Department
preferred. Must also be able to deal effectively and professionally with team members

• Experience with team-based troubleshooting of plant processes such as blow molding and
injection molding, preferred. For example;
Kaizen, process mapping, 5-Why, Fishbone &
8D.

• Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and
various quality based statistical tools

• Able to effectively lead a cross-function/departmental internal team

• Ability to train and coach others in the field of expertise and quality systems

• Excellent external/internal customer and presentation skills to all levels of customer's
organizations

• Strong multiple project management skills

• Able to thrive in a fast-paced environment characterized by high growth.

• Open to 20% travel to support other facilities.

Education and/or

Experience:



• Bachelor's Degree (preferably in a technical discipline) or equivalent related work
experience required

• Minimum of 10 years' quality assurance or quality engineering supervisory experience
preferred.

• Plastic injection molding experience desirable, preferably in a multi-plant environment

• ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma
green/black belt certification is desirable

• Excellent negotiation, presentation, meeting facilitation, and organizational skills

• Strong customer relationship building skills

• Strong "hands-on" analytical problem-solving abilities

• Excellent written and oral communication skills

Competitive Benefits:

• Employer paid (HMO medical), dental and vision insurance premium.

• 401k plan

• Vacation and sick pay.

• Holiday Pay:
Eight (8) paid holidays per year.

• Basic Life Insurance Paid (25K policy).

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics.