Clinic Nurse Supervisor; RN): Primary Care

Position: Clinic Nurse Supervisor (RN): Primary Care
Employment Type:

Full time

Shift:

Day Shift

Description:

At Mercy One, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

Mercy One North Iowa is the largest provider of health care services in our region, and we are proudly the largest employer in Cerro Gordo County. Our hospital is a private, not-for-profit health care center, licensed for 346 beds, which serves more than 400,000 inpatients and outpatients each year. In addition, Mercy One North Iowa is a teaching institution. We conduct a Family Medicine Residency, Internal Medicine Residency, Cardiology Fellowship, Hospice and Palliative Medicine Fellowship, PGY1 Pharmacy Residency and a School of Radiologic Technology.

Mercy One North Iowa is a clinical training site for approximately 500 students from 127 different colleges enrolled in programs for medical laboratory, nursing, paramedic, rehabilitation, medical assistants, pastoral services, physicians and many other medical fields.

Mercy One Forest City Family Medicine:

At Mercy One Forest City Family Medicine, our expert providers provide compassionate and personalized care. With us, you'll receive innovative services in a friendly environment. Our patients come first in everything we do, and we look forward to the opportunity to care for you and your family.

Want to learn more about Mercy One Forest City Family Medicine? :
Mercy One Forest City Family Medicine | Mercy One

Join the Mercy One Family! We are looking to hire a Clinic Nurse Supervisor at our Mercy One Forest City Family Medicine Clinic

As a Clinic Nurse Supervisor at Mercy One, you will support the delivery of high-quality patient care by overseeing daily clinic operations, ensuring compliance with organizational policies and regulatory standards, and fostering a collaborative team environment. This role provides leadership in staff development, performance management, and operational efficiency, while actively contributing to budget adherence and continuous improvement initiatives. The Clinic Supervisor serves as a key liaison between clinic staff, management, and other departments, promoting effective communication and problem-solving to enhance clinic performance and patient satisfaction.

Schedule:

* Full time 40 hours a week

* 8:00a-5:00p

* No Weekends No Holidays

General Requirements:

* Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

* Responsible for hiring, onboarding, coaching and appraising performance of specific clinical staff. Responsible for scheduling, orienting, training, and developing assigned colleagues. Responsible for reporting hours worked for payroll purposes.

* Works with individual clinic management to evaluate, monitor and enforce clinic specific protocols, procedures and objectives. Assists in a variety of clinic specific functions to facilitate effective and efficient flow of services throughout the clinic (i.e. reception, accounting, lab, and nursing).

* Ensures charging/reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team and monitoring outcomes.

* Promotes an environment of Patient Centered Care, building a team that promotes a positive patient experience with each encounter.

* Assists in the development of the clinic budget. Monitors utilization of staff and supplies and makes appropriate adjustments to meet the budget. Reconciles and/or prepares daily bank deposits.

* Monitors clinic specific compliance with MCI Policies implementing plans as needed. Reviews and makes recommendations to managers on possible revisions to the MCI policies.

* Promotes team concept among all staff in clinic. Utilizes effective verbal and nonverbal communication to ensure problems, possible solutions and final solutions are understood and accepted by all affected staff members and patients. Demonstrates functional knowledge of essential functions for the job classes that are directly supervised.

* Ensures mandatory education requirements for assigned staff are met, including mentoring and training of staff on changes in the health care environment.

* Schedules and supervises specific clerical personnel in the clinic. Participates in Performance Improvement activities as appropriate. Reconciles providers' resource schedules.

* Maintains supply inventory and stocks supplies in various work areas.

* Demonstrates functional knowledge of essential functions for the job classes that are directly supervised.

* Monitors and maintains licensure certification requirements for assigned staff are met.

* Up to 49% of the role may be functioning in the capacity of staff. Work includes cross coverage in other clinic areas as team needs.

* Other duties as needed and assigned by the manager.

* Maintains a working knowledge of applicable Federal,…