Sr Business Process Analyst - D365

Business Process Analyst

Location:

Forest City, IA (onsite as needed)

Contract:

12 month contract

Looking for a D365 resource with Order to Cash or Supply Chain experience. (Sales Orders, Transportation Management, Inventory, etc)

Looking for a resource with Salesforce experience is PLUS

ERP Knowledge is a MUST - Moving from AS400 to Dynamics 365

The Business Process Analyst position works across all levels of the organization, including Executive Leadership, the Business Analyst team, Process Owners, and Project Managers to collaborate and drive the success of key business transformation efforts. This role partners with business leaders in assigned functions to ensure that opportunities for business improvement are identified and addressed with the right technology solutions. The Business Process Analyst must be an expert in future-state organizational processes and introduces creative uses of software applications to address business opportunities.

The Business Process Analyst role builds collaborative, trusted partner relationships and manages ongoing communication with the business and IT on project and operational performance.

Key Areas of Responsibility:

• Research, create, maintain, and improve business processes either enterprise-wide or within a specific business unit

• Proactively evaluate and recommend opportunities for process improvements through application of information technology solutions or operational changes.

• Develop deep expertise in the data sources and reporting needs for assigned functional areas and document data flow

• Develop functional expertise in future-state applications such as ERP. Identify creative uses of applications to address business problems.

• Partner with the business to define, document and prioritize business needs and requirements. Establish user test criteria and perform and coordinate user testing to ensure solutions meet expectations. Lead the development and delivery of user training.

• Act as the primary liaison between business stakeholders and the IT business analysts. Provide ongoing communication to the business on project status and operational performance. Coordinate the resolution of any significant issues, working with the broader IT function.

• Act as a team/project lead if needed on designated projects or assignments.

• Collaborate with business partners at all levels across the organization to drive business transformational efforts.

• Provide leadership, coaching, and/or mentoring to a subordinate group. May act as a lead or first level supervisor.

Critical

Competencies:

• Strong analytical skills with experience in process and data analysis techniques and tools

• Ability to successfully perform in a fast paced, demanding environment

• Ability to build strong, trusted relationships with business partners through collaboration

• Strong attention to detail and accuracy

• Executive level communication skills – both written and verbal

• Ability to lead through influence at peer and executive levels

• Ability to take initiative and work independently with minimal supervision

• Competency in developing and delivering presentations, using MS-Office tools

• Performs work under minimal supervision

• Handles complex issues and problems and refers only the most complex issues to higher-level staff.

• Possesses comprehensive knowledge of subject matter.

• Microsoft Dynamics 365 ERP knowledge

Required

Education and Experience:

• Bachelor’s degree or higher in Business, Finance, Information Technology, or related field or equivalent experience.

• 5-7 Years experience as a BA or in IT roles involving direct interaction with business leadership.

• 5+ Years experience with leading or participating in business change initiatives.

Required Skills:

Process Improvement, Agile Methodology, Scrum Master, Data Analysis, Business Analysis. Additional

Skills:

Process Engineer, Business Analyst. This is a high PRIORITY requisition.