NWS FG Computer Support Technician
Listed on 2026-08-22
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IT/Tech
HelpDesk/Support, Computer Repair / Support, Technical Support, Desktop Support
Position Type
Part Time
Category
Student
This position is only open to current Pacific University Students
Computer Support Technician provides first-level technical support to students, faculty, and staff. This position involves troubleshooting common account issues, computer hardware and software issues, providing technical guidance, and assisting users with technology-related questions. The successful candidate will possess strong problem-solving skills, customer service abilities, and a willingness to learn new technologies.
- Provide in-person, and phone support to users experiencing technical difficulties.
- Troubleshoot and resolve common computer hardware and software issues.
- Assist users with account setup, password resets.
- Assist users in reporting incidents via the Pacific services portal.
- Maintain a clean and organized work environment.
- Be a willing and receptive learner.
Core Competencies Gained Through the Computer Support technician role,
- Strong interpersonal and communication skills.
- Basic understanding of computer hardware and software.
- Ability to learn new technologies quickly.
- Ability to work independently and as part of a team.
This position lasts from September to the end of the undergraduate academic calendar in May.
Supervisor name:
Bill Carrigan.
Recruiter Name:
Bill Carrigan
Email: carrigaw
Wage rate: $16.80
Qualifications- Punctual and consistent.
- Enrolled as a full-time student at Pacific University.
- Willingness to work with users in person and over the phone.
- Interest in learning the basics of computer hardware and software.
- Ability to learn new technologies.
- Desire to learn customer service skills.
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