Commercial Lines Account Manager; Construction & Contractors

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

Gallagher is a leading global insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry.

As part of the Gallagher team, you will be delivering more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service.

Our Commercial Insurance Department is excited to add a Property and Casualty licensed Commercial Lines Account Manager with expertise within the construction vertical in Forest Grove, OR! This is a great opportunity to manage a diverse book and provide comprehensive account support partnership with the Producer.

• Deliver high quality and efficient service to both internal and external clients through the day-to-day account management of construction and contractor accounts that vary in size and have relatively simple to moderately complex needs.
• Contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving operating/margin targets and fostering a culture of performance and continuous improvement.
• Successfully and profitably manages an assigned group of accounts.
• Builds and solidifies relationships with existing clients by providing exceptional ongoing care.
• In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
• Secures existing business and drives the sale of additional services and lines of coverage.
• Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
• Supports one or more Producers and is the first line of contact when the Producer is not available.
• Coordinates appropriate resources to address the client's risk management needs.
• Other duties as assigned.

Required:

Bachelor's degree with 0+ years client service and/or claims management experience
-OR
- High School degree/GED with 3+ years client service and/or claims management experience. Producer's License. Proficiency in Microsoft Office. Appropriate Property and Casualty licensing as required.

Preferred:
Previous construction and contractors insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors:
Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.

#LI-SP2

#LI-Remote

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous…