Specialist II, Business Services

Title:

Specialist II, Business Services

Department: DT Business Services

Campus

Location:

South Campus

Employee Classification: CLR
- Clerical

Position Type: FT
- Regular

Grant Funded:
No

Pay Frequency:
Monthly

Compensation Details:
Starting Pay - $41,800

Work Hours:

Varies based on department needs. Hours of operation are Monday
- Thursday 8:00am
-7:00pm and Friday 8:00am
-5:00pm. Weekends during peak registration.

Remote Eligible:
This position is not eligible for remote work

This role is responsible performing processes to maintain student accounts, while supporting other office tasks. This position may be responsible for collections, payment plans, refunds, contractbillings, 1098T, cashiering duties, student sponsored billing, and student payroll.

• Manages all Higher One customer service-related issues and assistsstudents, faculty, and staff in person, by telephone, or byemail
• Processes payments, balances cash drawers, prepares bankdeposits, and processes petty cash and miscellaneous deposits
• Processes and invoices third party sponsor ships for student accounts and corporate services; receipts payment and maintains records
• Ensures accurate allocation of military tuition benefits tostudent accounts and return of funds to Veterans Affairs
• Analyzes and processes student account balances and refunds and corresponds with payment plan company and collection agencies inorder to maintain current and past tuition and miscellaneousaccounts
• Verifies and posts details of business transactions, such asreturned checks, funds received and disbursed
• Prepares vouchers, invoices, account statements, requisitions,reports, spreadsheets, and other records
• Oversees student worker hiring process and time entry and distributes employee timecards and paychecks
• Maintains lost and found items and campus key inventory;distributes and receives keys from faculty, staff, and administrators
• Handles vending machine service issues and refunds
• Orders and stocks supplies for office as necessary

• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Works under the general supervision of the assigned departmentleader

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employment agreement between the employer and employee and is subject tochange by the employer as the needs of the employer and requirements of the job change.

• High School diploma or GED
• Three (3) years of working experience related to the Essential Performance Requirements

• Skilled in excellent customer service and interpersonal relationships
• Skilled using computer applications and enterprise systems,including word processing, spreadsheet, and presentation software
• Ability to work effectively in a collaborative environment
• Ability to analyze financial data and provide soundrecommendations based on policy, procedure, practice, and existingregulations
• Ability to handle large amounts of money and recordsaccurately

The physical demands described here are representative of thosethat must be met by an employee to successfully perform the essential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.