Quality Assurance Manager

Bare Home | Forest Lake / Columbus, Minnesota |On-Site | Full-Time

JP Ecommerce has been named one of the top-ten fastest-growing businesses in Minnesota by Inc. 5000 for four consecutive years. We provide customers with high-quality bedding through our brand Bare Home and are expanding into USA-made mattresses. As a leading textile retail company, we source premium products from China, India, Pakistan, and Turkey, and we have built a reputation for sustainable and ethical sourcing.

What sets us apart is an entrepreneurial, collaborative environment where team members see their ideas turn into action quickly. We are a Minnesota-based company with small-town values and big dreams — where you can help shape not just this role, but the company culture itself.

The Quality Control Manager runs the day-to-day operations of our Quality Control function — owning textile testing, sample and color evaluation, defect analysis, and the quality tracking and KPIs that keep our products at the standard our customers expect. This is a hands-on role that sits between supervisor and director: you will personally lead quality execution while managing the team, building schedules, holding vendors accountable, and briefing leadership on quality performance.

You will be the experienced anchor of the QC team — setting the standard, developing the people, and building the systems and processes that let quality scale as we grow. Fair warning: you will have real opportunity to shape not just this role, but how our quality program runs.

One Quality Control Supervisor and one Quality Control Technician.

Quality is hands-on. You will work directly with product, samples, and testing in our Columbus, MN facility, alongside our Product Development, Sourcing, and Warehouse teams and our executive leadership — where decisions are made quickly and your standards get implemented immediately.

• Lead day-to-day quality operations — prioritizing testing, inspection, and evaluation to meet product and launch timelines
• Oversee textile and material testing, sample evaluation, color and color-palette review, pattern evaluation, and defect analysis across all product lines
• Read and work from tech packs and technical design specifications to enforce quality and construction standards
• Establish and maintain testing protocols, inspection criteria, and quality specifications alongside Product Development
• Make sound, independent decisions on product quality dispositions — pass/fail, holds, and corrective action

• Own the quality tracking systems — making sure the right metrics are captured, accurate, and maintained
• Build, track, and report quality KPIs and trends, catching issues that should be tracked and surfacing them early
• Prepare and deliver quality briefings to leadership on performance, defect trends, and improvement initiatives
• Use Excel (VLOOKUP / XLOOKUP) and reporting tools to turn quality data into decisions
• Lead, coach, and develop the QC Supervisor and QC Technician
• Build and manage schedules and ensure coverage through peak periods
• Manage performance through regular one-on-ones, feedback, goal-setting, and development
• Participate in hiring, training, and performance decisions for the QC team
• Hold international suppliers across China, India, Pakistan, and Turkey accountable on quality, defects, and corrective action
• Leverage in-country Supplier Quality Engineers (SQEs) to evaluate manufacturing quality and drive factory accountability
• Coordinate with third-party inspection partners (such as QIMA) on inspection standards, AQL sampling, and factory performance

• Partner with Product Development on sample reviews, color and construction approvals, and pre-production sign-off
• Collaborate with Sourcing on inbound quality and vendor accountability, and with Warehouse on receiving inspection and held goods
• Develop and improve quality processes, systems, and SOPs — applying Lean / Six Sigma methods where they help
• Drive improvements that increase testing efficiency, consistency, and…