Race Attendant

Security Officer

Forest Lake, MN, US

• Location:Running Aces Casino Hotel Racetrack - 15201 Running Aces Blvd, Columbus, MN 55025
• Schedule:Seasonal Full time
• Perks: Medical, Vison, and Dental Benefits for full-time positions, 401k, employee discount, Paid Time off (PTO, sick, bereavement, and holidays)

Purpose of the Race Attendant:

The Race Attendant is responsible for assisting the Security Department during the racing season.

Essential Duties and Responsibilities

• Assist Security Officers with crowd management during racing events.
• Provide assistance to patrons seeking assistance.
• Checking and verifying IDs at external entry points.
• Interacting with both guests and fellow employees.
• Is able to use first aid response by providing assistance to Security Officers as needed for medical situations.
• Assist Security Officers during track emergencies as needed for crowd control.
• Greet guests entering the facility and provide support and directions.
• May drive guest vehicle for Valet purposes.
• Assist with breakdown of apron and atrium areas at the end of race program.
• Assist guests with special needs to and from the facility or from place to place within the facility.
• Assist with investigations of illegal activity.
• Other duties as assigned.

Skills/Requirements

• High school diploma or GED.
• Must be able to work effectively both individually and in a team environment.
• Must be able to provide friendly, polity and courteous customer service when interacting with guests.
• Ability to communicate effectively in both written and verbal forms.
• Must project confidence to customers and employees and be able to resolve problems in stressful situations.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Knowledgeable of Company policies and procedures, including fire and safety regulations.
• Must possess the ability to obtain a Minnesota Racing Commission gaming license

Physical, intellectual and environmental conditions:

• Must have the ability to remain calm and professional at all times.
• Regularly required to talk, hear and observe activity.
• Ability to stand and walk for long periods of time.
• Ability to push a disabled vehicle with assistance.
• Some physical strength necessary.
• Ability to lift 25lbs occasionally.
• Ability to lift or move an incapacitated person with assistance.
• Must be able to think quickly and dialogue with patrons and staff.
• Must be able to solve problems in a courteous and professional manner when dealing with customers and employees.
• Must be able to work in a noisy environment with varying light levels.
• Required to work outside in all climates.
• Work in a crowded, tense, chaotic, and occasionally hostile environment.
• Able to work extended periods of time.

Additional Notes

• Must be present onsite for this position.

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.