SC Asset Protect Lead Expert

Job Purpose

Performs duties of Supply Chain Asset Protection Lead as outlined. Will also be responsible for performing the duties of a Supply Chain Asset Protection Officer.

• Responsible for training, scheduling, and leading assigned shift(s) of Asset Protection Officers (APO) in the absence of the Asset Protection Manager (APM)
• Maintains staffing and execution of processes at the Facility Truck Gate during your shift
• Works with the Asset Protection Team to provide asset protection awareness and education as directed by the APM throughout the Facility
• Ensure effective verbal communication channels with APOs and AP management
• Assist in the development and execution of training for APOs
• Perform other tasks directed by the Asset Protection Manager
• Implement various shortage control measures designed to develop leads for investigations as well as deter theft
• Provide leadership to team members by discussing various shrinkage topics in department start‑up meetings
• Establish protocols for the effective use of trending information by the AP team in a manner that identifies internal investigations and/or other causes for shrinkage
• Periodically audit departments for merchandise protection standard adherence
• Walk the facility’s floor to identify merchandise protection opportunities that deviate from company standards
• Monitors Associate parking lots for unsafe conditions
• Conduct patrol activity inside and outside the Facility to detect unsafe conditions, physical security risks or occurrences, theft risks or incidents, and shrinkage risks and incidents
• Inspect parcels coming into and leaving the Facility
• Check bags in accordance with Supply Chain bag check policy, check identification of persons entering the Facility, issue visitor badges, and notify Facility Associates when visitors arrive
• Monitor all Associates that leave the Facility and perform inspections of parcels they are carrying, in accordance with Supply Chain bag check policy
• Monitor metal detectors in select jewelry locations
• Utilize the CCTV system to monitor activities inside and outside the Facility
• Verify trailers and drivers as they arrive at the Facility and depart the Facility (e.g., proper seals, signs of damage or break‑ins, loads)
• Communicate with drivers and enter information into the Yard Management System
• Assist in the execution of all Emergency Action Plans (EAP)
• Assist in Accident Investigations as needed
• Assist with the employment of the Emergency Response Team (ERT)
• Assist with AED, fire extinguisher, and first‑aid training
• Proactively identify potential acts of theft and fraud by observing team member activity (random bag checks, facility audits, documentation of behavior, camera installation, etc.)
• Interview team members suspected of theft or fraud in accordance with company policies and properly document all stages of the investigation
• Utilize the Supply Chain Investigations & Market Investigation teams when necessary for the development of internal investigations
• Respond to all requests for information to investigative leads provided by members of these teams in a timely manner
• Create and manage records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
• Administer various physical security & control technologies designed to protect Company people and assets

• Character – Authentic, transparent, fair, and honest in interactions with others; keeps confidences; does not misrepresent self for personal gain
• Competence – Skilled and experienced; understands and stays current on competitive practices, market and industry trends, information, and technology affecting the business and uses this knowledge to make effective decisions
• Courage – Will stand up and do what’s right for the business and team even if the decision is not popular; acts in accordance with beliefs despite criticism
• Service‑Oriented – Gives full attention and consideration to the needs of others/customers, listens well, seeks to understand another point of view to help find the best solution or outcome, communicates clearly and effectively, and provides helpful assistance to…