Field Technician - Forest Park, GA

Are you seeking a rewarding role with a respected company? Join Opifex-Synergy where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

Opifex-Synergy represents a unique business model in the compact and heavy equipment industry. We offer a diverse range of equipment from leading manufacturers, serving the needs of everyone from large commercial construction firms to local subcontractors and general contractors.

• Troubleshoots and diagnoses all types of equipment to ensure proper working condition on the job site or in the shop
• Performs routine equipment clean‑up and upkeep as well as safety review and pre‑delivery inspections
• Inspects, diagnoses, repairs, reconditions, and adjusts heavy equipment as required and completes all related paperwork
• Participate in all training programs directed by Manager
• Bring to the attention of the Service Manager any shop tools, equipment, or vehicles that are not in serviceable condition or unsafe to use
• Maintains tools in good working order per MSHA and OSHA regulations
• Completes basic computer tasks including work orders, parts lookup, and email communication
• Communicates with coworkers and customers to ensure top-quality equipment and customer satisfaction
• Provide service and customer support during field visits or dispatches
• Tie workflow to schedule
• Manage all on‑site installation, repair, maintenance, and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Operate vehicle safely and use field automation systems
• Follow all company field procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations or briefings
• Build positive customer relationships
• Exhibit strong teamwork
• Willing to train and assist other team members with difficult or extended repairs

• High School Diploma or GED
• Extensive knowledge of diesel engines and construction equipment
• Ability to troubleshoot, test, repair, and service technical equipment
• Proven field service experience
• Must have own tools
• Must have a valid driver’s license and acceptable driving record
• Ability to work flexible shifts

• None

• Work is primarily conducted in construction sites, equipment yards, and transportation routes
• Regular exposure to heavy machinery and diesel‑powered equipment
• Frequent outdoor work in varying weather conditions including heat, cold, rain, and wind
• Physically demanding environment with uneven terrain, dust, mud, and loud noise levels
• May involve shop‑based tasks and fieldwork including remote site travel
• Strict adherence to safety protocols required at all times
• PPE such as steel‑toe boots, safety glasses, gloves, and hearing protection must be worn
• Must be comfortable operating around large equipment, confined spaces, or elevated positions
• Lifting heavy components and materials is often required
• Flexibility is essential as job site conditions and priorities can change rapidly

• Required to travel to various locations for training classes/seminars
• Drive to multiple vendors to acquire parts for assigned repairs
• Position may require several hours of driving daily to job sites

• Requires a high level of physical stamina and mobility
• Frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing 50+ pounds
• Regular bending, squatting, kneeling, crouching, and reaching
• Prolonged standing, walking, and foot‑based work on uneven terrain
• Climbing in/out of trucks, onto trailers, or onto equipment is required
• Must maintain balance while working on ladders, steps, or elevated surfaces
• Fine motor skills and dexterity required for tie‑downs, controls, and documentation
• Must safely operate commercial vehicles and remain alert in hazardous conditions
• Occasional pushing, pulling, and positioning of heavy materials

Please be aware that while this job description provides an overview of the main activities, duties, and…