Learning & Organizational Development Specialist

Learning & Organizational Development Specialist

1280 Kemper Meadow Dr, Parkdale, OH 45240, USA

Job Summary

The Learning and Organizational Development Specialist designs, implements, and evaluates programs that enhance employee performance, engagement, and organizational effectiveness. This role serves as the primary administrator of the Dayforce Learning platform – owning learning plans, learning groups, course loading and assignments, troubleshooting, testing, and reporting dashboards – and curates the quarterly professional development learning plans (Lead Self, Lead Relationships, Lead Teams and Lead Organization) that build leadership capability across the enterprise.

The Specialist also manages day-to-day learning vendor relationships, including license and seat administration, course sourcing, and statements of work.

In addition, this role supports enterprise leadership programs– including the Enterprise Leadership Program, Advanced Leadership Program, and the Global TeamLEAD Operating System– through assessment administration, participant and facilitator materials, session logistics, evaluation surveys, and co-facilitation. The Specialist partners on the mid-year and year-end performance review cycles by maintaining process documentation, manager and employee how-to guides, and stakeholder communications; and collaborates with HR Centers of Excellence, HRBPs, and business leaders to document standard operating procedures, analyze learning

Essential Job Functions *

• Consult with business leaders, HRBPs, and HR Centers of Excellence to diagnose performance and capability gaps; conduct needs assessments, recommend build-versus-buy solutions, and prioritize and track work through the L&OD project portfolio.
• Curate, build, and launch the quarterly professional development curriculum aligned to the 365
  
  Learning 4
  
  Ls framework (Lead Self, Lead Relationships, Lead Teams, Lead Organization), differentiating content for individual contributors and people leaders.
• Design, deliver, and evaluate enterprise leadership development programs– including the Enterprise Leadership Program, Advanced Leadership Program, Emerging Leaders Program, and Global TeamLEAD Operating System– through assessment administration, individual development planning, participant and facilitator materials, and co-facilitation.
• Partner on enterprise talent management processes– goal setting, mid-year and year-end performance reviews, talent review, and succession planning– by developing employee, manager, and HRBP guides and learning materials, maintaining process documentation and standard operating procedures, and resolving process questions.
• Design and deploy site-specific learning solutions for distribution center, manufacturing, and warehouse audiences using blended microlearning and facilitated shift-huddle debriefs, and equip site leaders and HRBPs through train-the-trainer materials.
• Measure organizational impact by designing evaluation surveys, building and maintaining learning dashboards, tracking adoption and completion, investigating data discrepancies, and translating results into recommendations that improve program effectiveness.
• Drive program adoption through learning communications, launch and adoption campaigns, and self-service resources such as the Learning Hub, tutorials, FAQs, and manager and employee how-to guides, in partnership with Corporate Communications and HR leadership.
• Partner with Subject Matter Experts and HR Compliance to deploy required and regulatory training across U.S., Canada, and Mexico locations and maintain training records that satisfy compliance and record-keeping requirements.
• Source, evaluate, and manage external learning vendors, consultants, and content libraries,…