Territory Sales Manager

Responsibilities

• Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.
• Target and sign‑up Dealers within assigned territory including A Plus Dealers.
• Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs, and discounts.
• Maintain and improve sales revenue and gross margin.
• Maintain an accurate call history within the CRM system.
• Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory.
• Develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.
• Serve as the channel expert on the features, benefits, product performance, and design guidelines for products sold.
• Ensure client accounts have all the information required to maintain and exceed customer service expectations, including policies and processes on promotions, new product launches, billing, returns, product changes, etc.
• Periodically reach out to customers to determine satisfaction with the organization, products, and services.
• Monitor competitive activity and trends within territory.
• Expand the knowledge base of the company’s products and features.
• Understand and follow work instructions, operating procedures, and company policies.
• Perform additional duties when requested.

• Minimum 5 years of sales experience, preferably within the HVAC industry.
• High School Diploma or GED equivalent.
• College degree preferred.
• Proficient sales ability with the ability to build and execute a robust sales plan.
• Excellent communication and presentation skills; both verbal and written.
• Proficient computer skills required, including Microsoft Office and internal systems such as CRM and expense reporting.
• Strong relationship‑building and customer service skills with the ability to generate new business through negotiation and execution of a sales plan.
• Strong organizational, multi‑tasking, and time‑management skills.
• High level of attention to detail.
• Ability to read and interpret construction documents and drawings/plans.
• Knowledge of HVAC products, services, customers, and market trends.
• Demonstrates discernment and sound judgment.
• Self‑motivated with the ability to work autonomously with minimal supervision.
• Ability to apply good judgment, strong work ethics, and integrity on the job.