Director of Business Development Job Forest Park area,Ohio USA,Sales

Responsibilities

Shape the future of behavioral health care throughout the Forest Park community by joining our extraordinary team at Riveredge Hospital. Bring your compassion, expertise, enthusiasm, and passion for quality to a place that cultivates wellness and inspires hope.

The Director of Business Development oversees the provision of Sales, Marketing, and Customer Service activities within the Marketing Department. The Director of Business Development is responsible for achieving the desired utilization of the organization’s continuum of care through the effective application of marketing principles and methods.

As a member of the facility management team, the Director of Business Development is actively involved in discussions related to a wide variety of facility issues including, but not limited to, strategic planning, potential growth opportunities, future projects, changing in programing/protocols, recruitment and retention.

The Director of Business Development is responsible for the facility’s strategic marketing plan, enhancing the facility’s brand/image, management of all sales and business development activities and maintaining an active and productive working relationship with internal departments and communicates issues or potential problems proactively, especially with CEO and Director of Admissions/Intake.

Hours are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the CEO/Managing Director.

Essential Functions

Strategically analyzes and designates target markets for account managers and territory/account assignments, taking into account the strengths and weaknesses of each account manager. Insures that expertise and personal styles of team members are insightfully matched to prospective referral sources.

Provides short- and long-term market forecasts and reports by directing market research collection, analysis and, interpretation of market data.

Leads and oversees the development and growth of profitable new business opportunities. Develops and implements marketing strategies to assist the facility in meeting business objectives.

Monitors the performance of each account manager against departmental goals. Assists account managers in developing individual sales plans, territory management and routing schedules.

Acts as a resource to marketing team members and department managers.

Accompanies each account manager on a minimum of a quarterly basis, or more often as needs arise, to assess selling techniques, document outcomes, provide constructive feedback, retrain and redirect, as needed.

Holds regularly-scheduled, agenda-driven sales meetings that are responsive in content to account managers’ needs; invites other appropriate staff to serve as resources.

Assists account managers in making calls, including probing for information and procuring commitment from prospective referral sources to use facility’s services.

Conduct ongoing in-service education and training in the areas of Sales Excellence, messaging, account management, messaging, service recover, customer service, computer systems, time management and business development strategy.

Regularly analyzes results of referral development calls, evaluates and prioritizes referral targets and, modifies strategies as needed.

Develops, implements, and monitors the quarterly strategic plan and updates periodically to evaluate goals to plan.

Prepares marketing department monthly operating report, inclusive of all required components; utilizes report to monitor success of efforts and to develop and implement corrective action plans, when necessary. Consistently submits accurate, comprehensive reports to required individuals in a timely manner.

Adjusts marketing plans to target…