Compliance Specialist - Travis Ranch

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, professionalism, and our core values of excellence, innovation and care for people continues to define us.

Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

We are seeking a full‑time Compliance Specialist to join our team at the luxury association, Travis Ranch, located in Forney, Texas. The Compliance Specialist monitors and maintains the community’s aesthetic standards and governing documents by conducting regular patrols to identify and document potential violations of the association's CC&Rs, Rules and Regulations. This role upholds the quality, safety, and overall appearance of the community.

The ideal candidate is observant, detail‑oriented, and comfortable engaging with residents in a courteous and professional manner.

Monday – Friday 7:30am‑4:30pm with at least one shift from 11am‑7pm. Some weekend and evening coverage as needed.

$23‑$26 per hour + monthly auto stipend.

• Conduct regular patrols of the community using a personal vehicle to identify and document potential violations of the association’s CC&Rs, Rules, and Regulations.
• Capture and upload clear, detailed photos and notes of each violation using the association’s compliance software.
• Issue courtesy notices, violation letters, and follow‑up communications in accordance with association policy and timelines.
• Track and manage open violations through resolution, maintaining accurate and organized records.
• Communicate with residents in a professional and respectful manner when addressing compliance matters.
• Prepare compliance reports for management and board meetings as requested.
• Collaborate with the General Manager, Assistant Manager, and Administrative staff to ensure consistent enforcement and timely follow‑up.
• Attend board or committee meetings as needed to provide compliance updates or clarification.
• Assist with other administrative duties or special projects as assigned.

• Must be at least 18 years of age and successfully pass a pre‑employment background check and drug screening.
• Minimum of a High School Diploma or equivalent.
• At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred.
• Previous experience in property management, community association management or code enforcement is preferred.
• Strong attention to detail and ability to remain objective when assessing potential violations.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office applications and mobile inspection/reporting tools.
• Must possess a valid state driver’s license, insurance, and reliable personal vehicle for daily patrols.
• Ability to work independently and maintain confidentiality.
• May require flexibility for occasional evening or weekend inspections.

• Comprehensive health benefits and paid time off package for qualifying employees.
• Exclusive employee discounts through ADP Marketplace.
• On‑going hospitality and property management training.
• Opportunities for career growth and advancement.
• Values driven company culture promoting teamwork and excellence.

Action Property Management is an Equal Opportunity Employer and supports a drug‑free workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.