Front Office Associate

Overview

Front Office Associate - Join us and be part of a culture where your smile truly matters. At Ideal Dental
, we’re on a mission to revolutionize dental care—and we want you to be part of the journey! As one of North America’s fastest-growing dental groups, we’re driven by our vision to provide exceptional, comprehensive dental services all under one roof. Established in 2008, we’re proud to be clinician-founded and clinician-led
, with a focus on patient-centered care and an unwavering commitment to innovation and growth.

Job Summary

As a Front Office Associate at Ideal Dental, you will play a key role in delivering exceptional care and support to both our patients and dental team. You’ll be empowered with the training, tools, and resources to advance your career while making a real difference in the lives of those you serve. Every day, you’ll help create beautiful smiles and contribute to the health and well-being of the community.

• Welcome guests with a warm, friendly first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly
• Coordinate financial agreements and ensure clarity for guests
• Maintain a clear, organized, and inviting office environment for both guests and team members
• Assist with other tasks as needed to support the office and team

• A welcoming smile and positive attitude that makes every guest feel at home
• Exceptional communication and customer service skills to foster strong connections with guests
• A passion for serving and engaging with guests, ensuring their needs are met with care
• DeNovo Offices:
  New acquired offices may require travel

At Ideal Dental, we’re committed to helping you grow professionally, providing opportunities to expand your skills, work with cutting-edge technology, and make a lasting impact on your patients. If you’re passionate about dental care, thrive in a dynamic, supportive environment, and want to be part of a team that values both excellence and compassion, this is the place for you.

• Medical insurance
• Discounted dental benefits for the employee, their spouse, and dependent children
• Paid holidays
• PTO (Paid Time Off)
• 401K
• Employee scholarship program

At Ideal Dental, we’re dedicated to putting smiles on the faces of our guests and our team. We foster a supportive, positive environment where every team member can thrive, grow, and enjoy their work. Join us and be part of a culture where your smile truly matters.