Flow Operations Coordinator

Job Overview

We are a global climate technologies company engineered for sustainability. Based at our distribution center, you will be responsible for supporting end-to-end operational flow, shipment execution, and process stability across inbound, outbound, inventory, and customer‑critical workflows. This role serves as a key operational coordination point, ensuring alignment between planning, warehouse operations, customer priorities, and shipment execution.

• Support end-to-end operational flow across inbound, outbound, inventory, and shipping activities.
• Monitor daily execution performance and coordinate actions to resolve operational bottlenecks.
• Support prioritization and escalation management for customer‑critical, past‑due, and at‑risk orders.
• Partner with Operations, Planning, Customer Service, Materials, and Transportation teams to align execution priorities.
• Monitor shipment flow, dock utilization, and throughput performance.
• Support standard work, operational cadence, and execution discipline initiatives across the site.
• Assist with daily management routines including LDM, Gemba, EOS review, and action follow‑up processes.
• Track operational KPIs including throughput, RDSL, backlog, expedites, and shipment execution performance.
• Identify root causes for operational flow issues and support implementation of corrective actions.
• Support continuous improvement initiatives focused on process flow, execution consistency, and operational efficiency.
• Assist with peak readiness planning and execution activities.

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or a related field.
• 3+ years of experience in distribution, warehouse operations, manufacturing, or supply chain operations.
• Strong understanding of warehouse flow, shipping operations, inventory control, and order fulfillment processes.
• Experience supporting operational escalations and coordinating cross‑functional execution activities.
• Strong problem‑solving, prioritization, and analytical skills.
• Experience with ERP/WMS systems (Oracle, SAP, JD Edwards, Manhattan, etc.).
• Strong communication and collaboration skills.
• Proficiency in Microsoft Excel and operational reporting tools.
• Experience with Sigma, Power BI, Tableau, or similar analytics/reporting platforms.
• Legal authorization to work in the United States – sponsorship will not be provided.

• Experience in high‑volume distribution or manufacturing operations.
• Knowledge of Lean, Six Sigma, or continuous improvement methodologies.
• Experience improving operational flow, throughput, and shipment execution performance.
• Experience supporting daily management systems and operational cadence processes.
• Experience supporting peak season or high‑volume operational environments.

This role is on-site at the distribution center. Standard working hours are Monday– Friday. As business needs dictate, flexibility may be required, including support outside of standard hours.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: