Flow Operations Coordinator

Flow Operations Coordinator

If you are a process-driven operations professional with a passion for execution discipline and operational flow, we have an exciting opportunity for you! Based at our distribution center, you will be responsible for supporting end-to-end operational flow, shipment execution, and process stability across inbound, outbound, inventory, and customer-critical workflows. This role serves as a key operational coordination point, ensuring alignment between planning, warehouse operations, customer priorities, and shipment execution.

You will help drive operational rhythm, remove execution barriers, improve throughput, and support disciplined processes to reduce reactive firefighting and improve service performance. This position operates under the general guidance of the Customer Service Manager.

As a Flow Operations Coordinator, you will:

• Support end-to-end operational flow across inbound, outbound, inventory, and shipping activities
• Monitor daily execution performance and coordinate actions to resolve operational bottlenecks
• Support prioritization and escalation management for customer-critical, past-due, and at-risk orders
• Partner with Operations, Planning, Customer Service, Materials, and Transportation teams to align execution priorities
• Monitor shipment flow, dock utilization, and throughput performance
• Support standard work, operational cadence, and execution discipline initiatives across the site
• Assist with daily management routines including LDM, Gemba, EOS review, and action follow-up processes
• Track operational KPIs including throughput, RDSL, backlog, expedites, and shipment execution performance
• Identify root causes for operational flow issues and support implementation of corrective actions
• Support continuous improvement initiatives focused on process flow, execution consistency, and operational efficiency
• Assist with peak readiness planning and execution activities

Required Education, Experience, &

Skills:

• Bachelor's degree in Supply Chain, Operations, Engineering, Business, or related field
• 3+ years of experience in distribution, warehouse operations, manufacturing, or supply chain operations
• Strong understanding of warehouse flow, shipping operations, inventory control, and order fulfillment processes
• Experience supporting operational escalations and coordinating cross-functional execution activities
• Strong problem-solving, prioritization, and analytical skills
• Experience with ERP/WMS systems (Oracle, SAP, JD Edwards, Manhattan, etc.)
• Strong communication and collaboration skills
• Proficiency in Microsoft Excel and operational reporting tools
• Experience with Sigma, Power BI, Tableau, or similar analytics/reporting platforms
• Legal authorization to work in the United States - Sponsorship will not be provided for this position.

Preferred Education, Experience, &

Skills:

• Experience in high-volume distribution or manufacturing operations
• Knowledge of Lean, Six Sigma, or continuous improvement methodologies
• Experience improving operational flow, throughput, and shipment execution performance
• Experience supporting daily management systems and operational cadence processes
• Experience supporting peak season or high-volume operational environments

Schedule:

This role is on-site at the distribution center. Standard working hours are Monday – Friday. As business needs dictate, flexibility may be required, including support outside of standard hours.