Senior Operations Manager

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact.

If you are a senior operations leader passionate about building high-performing teams and driving operational excellence, we have an exciting opportunity for you! Based at our Forney Distribution Center, you will be responsible for overseeing day‑to‑day warehouse operations, including inbound receiving, outbound shipping, inventory execution, and order fulfillment. This role is accountable for delivering safe, efficient, and reliable operations while driving continuous improvement across safety, quality, delivery, cost, and productivity.

You will partner closely with Customer Service, Inventory, Materials, Transportation, and other cross‑functional teams to improve operational performance, eliminate waste, and build sustainable operating processes. The Senior Operations manager is also responsible for building and maintaining positive employee relations and developing leadership strength within the Distribution Center. This position operates under the general guidance of the Plant Manager.

• Oversee warehouse operations including receiving, putaway, replenishment, picking, shipping, and inventory execution
• Drive safety, quality, delivery, cost, and productivity performance through disciplined daily management and KPI reviews
• Lead, coach, and develop managers of managers while fostering a culture of accountability, teamwork, and continuous improvement
• Monitor operational performance using KPIs such as throughput, labor productivity, inventory accuracy, dock‑to‑stock, order accuracy, and on‑time shipment
• Partner with Customer Service, Inventory, Transportation, and Materials to resolve operational constraints and improve customer service performance
• Drive root cause analysis and implement sustainable corrective actions for operational issues
• Ensure compliance with safety regulations, OSHA requirements, and company policies
• Oversee continuous improvement initiatives to optimize warehouse layout, material flow, labor utilization, and operating processes
• Develop and maintain standard work, operating procedures (SOPs), and operational controls
• Support peak planning, workforce planning, and resource allocation to meet business demands
• Lead additional projects and initiatives as assigned by the Plant Manager

• Bachelor's degree in Engineering, Supply Chain, Logistics, Business, Operations, or a related field (or equivalent experience)
• 5+ years of direct management experience in leadership in warehouse, distribution center, or manufacturing operations
• Demonstrated experience leading managers and supervisors in a high-volume, metrics-driven environment
• Strong knowledge of warehouse operations, inventory management, and shipping/receiving processes
• Experience utilizing ERP and Warehouse Management Systems (Oracle, SAP, Manhattan, etc.)
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and cross-functional leadership skills
• Proven ability to drive…