HVAC - Maintenance Technician

Who We Are

We have hard‑working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through ongoing training and unmatched rewards, like full benefits and a matching 401(k). With no salary cap, your effort determines your paycheck.

We're fun, quirky, ambitious, and driven! We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and will encourage it at every step.

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. You must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. You must also be comfortable asking for money and deliver excellent communication skills.

• Ability to work a flexible schedule and maintain attendance based on business needs.
• Ensure new/returning customers’ concerns are addressed and handled appropriately, timely, and in an accurate manner.
• Ability to manage stress, difficult, or emotional customer situations.
• Operating company vehicles; expected to follow all state and federal laws and maintain the cleanliness and routine maintenance of the vehicles.
• Safety responsibilities & requirements will be provided in training; no tolerance will be accepted for disregard of safety instructions.
• Operate a variety of hand and power tools, meters, hand tools, and all other test equipment utilized in the trade.
• Perform skilled maintenance work in the repair, installation, and alteration of HVAC equipment, components, timers, motors, and any other wiring system as needed.
• Submit customer invoices via company iPad, correctly documenting customer equipment information, diagnostics, and all recommended repairs.
• Perform proper maintenance on heating and air conditioning systems that prevent systems from breaking down and provide safety and comfort for our clients.
• Communicate options to clients for maintenance, repairs, and replacement.
• Maintain professionalism in interactions with customers, team members, and vendors.

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Valid Driver’s License
• EPA certification
• 1+ years of HVAC experience
• Clean driving record
• Time management skills
• Basic software understanding
• Self‑motivation
• High School diploma or equivalent
• Excellent customer service skills
• Basic mechanical aptitude
• Basic computer skills
• Ability to use various hand and power tools common to the trade
• Ability to learn through observation and hands‑on experience
• Ability to follow routine, verbal, and written instructions
• Ability to communicate with team members and customers effectively
• Capability of maintaining professional working relationships with team members
• Ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
• Ability to perform basic mathematical functions

• Service Titan experience
• Basic Indoor Air Quality (IAQ) knowledge and experience
• Sales experience
• Excellent selling, communication and negotiation skills
• Skill in performing routine manual labor

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel;

reach with hands and arms and talk…