Foodservice Key Account Manager

Job Title

Responsible for managing and growing business with key ingredient and national accounts. Responsible for achieving assigned volume and profit goals, growing new product placements, and prudently defending our current business. Act as the key interface between the customer and the JDF organization. Lead and implement assigned strategies; strategies must incorporate the resources and input from all pertinent JDF departments (Product Development/Research Development, Manufacturing, Culinary, Scheduling, Finance, Marketing, Purchasing, Traffic, etc.).

An essential job duty of this position is regularly reporting to work on time and being able to perform the essential duties of the position.

Achieve assigned volume and profit goals and grow new product placements.

Responsible for initiating new sales opportunities with all potential ingredient and national accounts.

Successfully lead cross functional teams to deliver solutions that meet customer needs as well all pertinent JDF departments.

Actively participates in the product development process for products requiring special formulas or special packaging to develop acceptable products for ingredient and national accounts.

Develops and presents price quotes for regular and special projects that benefit the customer and the Jones organization.

Act as the point of contact for key ingredient and national account customers and the Jones Organization.

Effectively serve as a strategic business advisor and consultant to the customer by developing and strengthening relationships across the entire customer organization while supporting Jones initiatives.

Effectively communicate strategy and direction of the customer to the JDF Organization in order to ensure alignment and trust with all stakeholders.

Make recommendations concerning improvements to policies and procedures or any other matters relative to enhancing the effectiveness of the department or Company.

Up to 25% travel with some overnight stays.

Accept special projects and complete them promptly.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Approachability
- Puts others at ease by listening, allowing adequate time for interactions, and giving undivided attention. Show receptivity to message being delivered.

Collaboration
- Seeks and enlists active participation of others to reach goals.

Customer Focus
- Builds effective relationships, identifies customer expectations, sees issues from their point of view; offers practical recommendations.

Dependability
- Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.

Ethics & Integrity
- Possesses a strong set of core values and beliefs consistent with social, ethical, and organizational principles. Confronts unethical situations.

Innovation
- Generates new ideas and approaches to enhance the organization's systems, products, or effectiveness.

Personal Accountability
- Accepts responsibility for own actions including failure. Embraces experience as learning opportunities and not chances to blames.

Results Orientated
- Drives behavior to emphasize achievement. Self-directed toward accomplishment. Is action oriented. Likes challenge. Pursues Opportunities. Consistently high achieving.

Time Management/ Prioritization
- Determines the interrelationships and relative importance of tasks and allocates time efficiently to the most important issues. Knows what not to spend time on; completes work in a timely fashion.

Trust & Respect
- Offers respect to all in the work environment, adheres to high personal standards of acceptance, reliability, openness, and consistency of action with words.

Education:

Bachelor's Degree in a related field or equivalent experience

Experience or Training: 10 years of Sales and experience in the food industry including managing national accounts. Must possess excellent communication skills both verbal and written. Must be a highly organized and self-motivated individual with strong account management and relationship-building skills.

Technology/Equipment:
Strong computer skills, specifically with Excel and PowerPoint.

Experience or Training:
Culinary experience a plus but not required.

An individual must meet the mental and physical requirements described here to successfully perform this position's essential functions.

Intermittent (less than 15%), Occasional (15-45%), Frequent (50-75%), and Continuous (over 75%)

Manual dexterity to operate all office equipment efficiently
- Continuous

Visual dexterity to operate all office equipment efficiently
- Continuous

Ability to distinguish color
- Continuous

Walking
- Frequent

Bending
- Frequent

Stooping
- Frequent

Reach above shoulders
- Frequent

Standing
- Frequent

Sitting
- Frequent

Talking
- Frequent

Hearing
- Frequent

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