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PSAP Voice Engineer

Job in Fort Belvoir, Fairfax County, Virginia, 22060, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-09-14
Job specializations:
  • Engineering
    Systems Engineer, IT Specialist, Telecoms Engineering, Cybersecurity
  • IT/Tech
    Systems Engineer, IT Specialist, Telecoms Engineering, Cybersecurity
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
  • Provide technical leadership for engineering and modernization of voice infrastructure supporting Army Public Safety Answering Points under the Product Director Base Emergency Communication System
  • Sustain current voice systems while supporting migration to modern, interoperable NG-911 voice services
  • Provide engineering support for NG-911 voice infrastructure modernization, including GIS/LIS data integration for accurate 911 call routing and handling
  • Support system implementation, integration, and testing of voice infrastructure to ensure interoperability with CAD, CHE, and LMR systems
  • Provide subject matter expertise on VoIP, SIP, Session Border Controllers, and enterprise voice architecture for public safety systems
  • Troubleshoot call routing and quality issues with operational consequences
  • Coordinate directly with cybersecurity and integration teams
  • Coordinate with cybersecurity personnel to ensure voice systems comply with Army and DoW cybersecurity regulations
Requirements
  • Active SECRET clearance or ability to obtain
  • Bachelor's Degree in Telecommunications, Engineering, Computer Science, Information Technology, or a related technical discipline
  • Twelve (12) years supporting enterprise voice systems, telecommunications engineering, VoIP, SIP, ESINet, NG-911, or similar public safety communications environments
  • Experience or knowledge of Cisco Collaboration
  • Experience or knowledge of Ribbon
  • Experience or knowledge of Oracle Session Border Controller (SBC)
  • Knowledge of Session Initiation Protocol (SIP)
  • Knowledge of Voice over Internet Protocol (VoIP)
  • Experience with ESINet implementation
  • Knowledge of NENA standards
Core Competencies

Demonstrates expertise in engineering and modernization of voice infrastructure, particularly in NG-911 services, while ensuring compliance with cybersecurity regulations. Proficient in troubleshooting and integrating voice systems with public safety technologies.

Highest-signal resume keywords
  • Active SECRET Clearance
  • Twelve Years Supporting Enterprise Voice Systems
  • VoIP Expertise
  • SIP Knowledge
  • Cisco Collaboration Experience
Hard Skills
  • Telecommunications Engineering
  • NG-911 Services
  • ESINet Implementation
  • Voice Over Internet Protocol (VoIP)
  • Session Initiation Protocol (SIP)
  • Call Routing Troubleshooting
  • GIS/LIS Data Integration
  • Public Safety Communication Systems
  • Voice Infrastructure Modernization
  • Cybersecurity Compliance
Certifications & Qualifications
  • Bachelor's Degree in Telecommunications
  • Bachelor's Degree in Engineering
  • Bachelor's Degree in Computer Science
  • Bachelor's Degree in Information Technology
Industry Keywords
  • Public Safety Answering Points
  • NENA Standards
  • Interoperability
  • Cybersecurity Regulations
  • Voice Architecture
Tools & Technologies
  • Cisco Collaboration
  • Ribbon
  • Oracle Session Border Controller (SBC)
  • Session Border Controllers
  • Computer-Aided Dispatch (CAD)
  • Land Mobile Radio (LMR)
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