Video Telecommunications Specialist – Level II

Video Telecommunications Specialist – Level II

Kaimetrix is seeking a Video Telecommunications Specialist – Level II to support video teleconferencing (VTC) and audio/visual (AV) systems in a secure, mission‑critical environment. This role is responsible for performing video operations, supporting troubleshooting activities, and ensuring VTC systems operate at optimal performance while providing user support and training.

• Perform video capturing and transfer video content to media streaming servers
• Troubleshoot VTC and conference room equipment and execute repairs or initiate and track trouble tickets
• Schedule AV/VTC sessions, maintain call schedules, and coordinate conference reservations
• Provide client consulting and training on the use of audio/visual and VTC systems, including control interfaces and configurations
• Act as equipment custodian and perform inventory asset management and accountability functions
• Ensure VTC and conference room systems operate at optimal performance and capacity
• Assist in resolving technical issues to maintain continuity of services and support mission operations

• Minimum of 4 years of experience in video telecommunications, technical support, or related roles
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience

• CompTIA Security+
• CompTIA CySA+
• Active Tier 3 (T3) background investigation or ability to obtain and maintain

Benefits

Summary:

Kaimetrix offers a comprehensive benefits package that includes medical, dental, and vision insurance; company‑paid short‑term and long‑term disability coverage; company‑paid life and AD&D insurance with additional voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that increases with tenure; 11 paid federal holidays; FSA and HSA options; commuter benefits; annual education reimbursement for approved training and certifications;

employer‑paid identity protection; and optional supplemental coverages such as accident, cancer, critical illness, and hospital indemnity.

Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.