ServiceNow Technical Lead

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job Description:

Accenture Federal Services is looking for a Service Now Technical Lead to help manage the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. In this role you will, work to drive profitability and continued success by managing service quality and cost and leading delivery, as well as measure and communicate progress to leadership within committed time frames.

The person who fills this role will proactively support sales through innovative solutions and delivery excellence.

Responsibilities include:

• Manages development team, scope, project schedule
• Manages Risk and Issues
• Project Administration (internal and with client)
• Responsible for adherence to the Plan
• Manages dependencies
• Manages project budget
• Escalation point for project team
• Overall accountability for ensuring quality solution developed and deployed

Here's what you need:

• 3+ years of relevant experience in Technical Lead role leading Service Now implementations
• Certified Service Now Administrator (CSA)
• Understanding and knowledge of system development life cycle methodologies (such as Waterfall or Agile)

Bonus points if you have:

• Additional Service Now certification
• SAFe/Agile certification
• Implementations in cloud environments

Security Clearance:

• Active TS/SCI is required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below.

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed Final date to receive applications.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

$117,300-$205,400 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race,…