Quality Assurance Analyst

Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age.

We are seeking a Quality Assurance Analystto support large-scale migration and operations on a large, high-profile DOD contract inFort Belvoir, VA. The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities.

The position is located at Fort Belvoir and will require a TS clearance with a commute to the base approximately 4 days a week.

• Support the Quality Manager in the execution of plans and activities that execute and measure the requirements according to policies and standards.
• Support and lead the Quality Management Meeting for the contract in accordance with contract requirements and report status of program activities and data to leadership as required.
• Collaborate with various IT service teams to resolve problems and prevent future occurrences.
• Support monitoring program service performance against contractual service level agreements and Acceptable Quality Levels to ensure service delivery standards are consistently achieved.
• Prepare and review customer-facing deliverables, reports, performance summaries, and quality documentation to support program leadership and government stakeholders

• Possess an active DoD Top Secret Security Clearance
• BS or equivalent and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience
• Experience defining or improving processes, standards, or workflows
• Working with SharePoint and MS Office Products (Word, Excel, PowerPoint)
• Proven experience in developing and maintaining
  
  Quality Control Plans (QCP).
• Strong understanding of quality assurance and control processes
• Experience conducting process audits, performance reviews, and root cause analysis.
• Ability to prepare detailed reports, deliverables, and documentation.
• Experience defining and using quality metrics to guide improvement

• Familiarity with Government and DoD IT and security policies and requirements
• Experience in ISO 9001:2015 and CMMI-SVC Industry Standards and Best Practices
• Experience supporting Service Level Agreements (SLAs), Acceptable Quality Levels (AQLs), or service performance metrics on large government programs
• Current industry certifications in quality management and or service management such as ISO
• Lean Six Sigma Green Belt certification or ITIL4 Certification