Linux​/Windows Systems Engineer

Join Our Team as an IT Engineer and Make an Impact in Federal Intelligence Operations!

D2 Consulting is seeking a skilled and motivated IT Engineer with a strong background in Microsoft Enterprise Systems Administration
and Linux desktop environments to join our high-performing team supporting a Federal Intelligence Agency contract. If you're passionate about both Windows and Linux technologies, eager to work in a collaborative and mission-critical setting, and looking to expand your impact, this opportunity is for you.

Along with a competitive salary and comprehensive health and personal benefits, you ll have the chance to sharpen your technical skills while working alongside a team of experienced professionals in a fast-paced and secure environment.

What You ll Do:

• As an IT Engineer, you’ll be a critical player in delivering Tier II support across multiple large enterprise environments that include both Windows and Linux-based desktop and server systems
  . You will operate within multiple security enclaves in a hybrid Windows & Red Hat Enterprise Linux (RHEL) environment, ensuring consistent system performance and reliability.
• Your Primary Responsibilities Will Include:
• System Administration & Advisory:
  Administer both Windows and Linux workstations, including EVDI and physical systems, to ensure stability, performance, and security.
• Linux Desktop Support:
  Provide direct support for Linux desktop users, resolving issues related to system performance, configuration, software compatibility, and user environment optimization.
• Troubleshooting & Incident Resolution:
  Diagnose and resolve issues affecting both Windows and Linux systems, including application crashes, connectivity issues, and performance degradation.
• User Experience Improvement:
  Analyze and resolve user issues across platforms, and work with cross-functional teams to implement improvements.
• Customer Support:
  Deliver Tier II support for Linux and Windows applications, offering remote desktop assistance and escalating as needed.
• Proactive Solutions:
  Identify and implement both immediate and long-term fixes to technical problems, ensuring minimal impact on operations.
• Collaboration & Communication:
  Work effectively within small and large teams, and communicate clearly with both technical and non-technical stakeholders.
• Incident Management:
  Lead triage, response, and communication for system incidents, contributing to major projects and continuous improvement efforts.

What We re Looking For:

We’re looking for an experienced IT professional with hands-on expertise in both Windows and Linux environments
, particularly with a strong emphasis on Linux desktop support and troubleshooting
.

Minimum Requirements:

• Bachelor’s Degree in Computer Science, Engineering, or a related field – or equivalent technical training, work, or military experience.
• 8+ years of experience in systems administration supporting both Windows and Linux operating systems.
• Active TS/SCI with Polygraph clearance is required.
• A valid DoD Information Assurance (IA) certification (such as CompTIA Security+ CE, SSCP, or CCNA-Security) is necessary;
  CompTIA Security+ CE is preferred.
• Must obtain DoD 8570 Computing Environment (CE) training within 6 months of hire.

Technical Expertise Should Include:

• Linux Desktop Administration (Red Hat, CentOS, or Ubuntu) – installation, configuration, and user support.
• Windows 10, Server 2012, Server 2016.
• Active Directory, DNS, DHCP, DFS, LDAP.
• Application troubleshooting (Outlook, Excel, Word, Java, browsers).
• Familiarity with Service Now, NETS, or similar ticketing systems.
• Solid understanding of ITIL v3 or higher.

Bonus Skills (Not Required but a Plus):

• Experience with Microsoft System Center Configuration Manager (SCCM).
• Power Shell or Bash scripting.
• Famili…