Administrative Support Associate

Administrative Support Associate I (11NC.26) Location FORT BRAGG, NC (ONUS) Job Code 11NC.26 Pay range $20.76 - $33.21 Hourly

Through its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.

We proudly deliver these vital services to military installations in Maryland, North Carolina, South Carolina, Texas (including southeastern New Mexico), Virginia, Florida, Kansas, and Massachusetts.

Serving those who serve.

United States Veterans, Reservists, National Guard Members, and Military Spouses encouraged to apply.

The incumbent in this position provides and oversees the effective and efficient execution of administrative support functions by performing a variety of general assignments within a framework of established procedures.

As a skilled employee and responsible professional, the incumbent must work independently, exercise initiative and judgment in the performance of a broad range of support responsibilities in an environment of routinely sensitive and confidential issues. Therefore, the employee must have strong organizational and interpersonal skills to deal effectively with all levels of the company’s staff, visitors, customers and vendors.

Since the Administrative Support Associate is the first point-of-contact with various internal and external personnel, it is important for this individual to maintain the highest level of ethical business practices and work standards. These qualities include providing excellent customer service, being punctual and maintaining a professional demeanor. The Administrative Support Associate routinely handles sensitive information requests; as such, this individual must meet all requirements on the Company’s Code of Ethics/Conduct, including consistently promoting a professional image of the Company at all times.

Ensure compliance with company policies and procedures.

Incumbent will be performing the following tasks with limited supervision:

• The initial contact for visitors, screens and routes incoming telephone calls, addresses walk-in inquiries, schedules appointments, and provides general information to staff and public
• Handles both incoming and outgoing mail
• Assists with daily tasks to include awareness of all field activities, alerting all affected parties of service interruptions, inputting of data into work order database, and compiling of deliverable reports
• Provides check sheets for routine maintenance and/or reviews daily field reports as required
• Assists with issuing/coordination, tracking and payments related to work performed for others
• Procures employee uniforms, provides cleaning services and tracks retired articles of clothing
• Works closely with the Operations Support team to maintain fleet vehicles to include the renewal of registrations and inspections, insurance , monitoring and scheduling of appropriate services, and assisting with the ordering and retirement of vehicles
• Coordinates appropriate training to include LMS, OSHA, CDL licensing, asbestos abatement, respirator fit testing and ASUS initiative training, and training for secure location access on military installation
• Orders supplies for office and building
• Coordinates the administrative functions of facility management, security, network, telephones, computer management, system access forms and office administration
• Files documents, maintains computerized and manual records for retention per ASUS policy,…