Senior AV​/VTC Engineer

Summary

Senior AV/VTC Engineer

Ft. Bragg, NC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.

The Senior AV/VTC Engineer shall be responsible for evaluating, designing, documenting, installing, implementing, testing, maintaining, operating, removing, upgrading, and modifying video teleconferencing equipment systems.

• Serve as team leads for onsite engineering personnel and customer liaison on
• Provide life cycle refresh projections for AV/VTC infrastructure and AV equipment build-out
• Provide support and services in the AV Engineering Team supporting a DoD organization with video‑teleconferencing services.
• Conduct site surveys to establish AV/VTC systems and equipment for customers.
• Provide on‑site support primarily at customer site locations and provide occasional alternate or satellite site support and/or travel as needed.
• Resolve system operational problems by troubleshooting and performing fault isolation.
• Repair, replace, or reprogram faulty equipment,
• Perform setups, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions.
• Provide client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment.
• Act as equipment custodian and perform inventory asset management and accountability functions.
• Responsible for the generation of and compliance with customer organization and contractual recurring daily, weekly, and monthly reporting requirements, non‑recurring, and special reports.
• Develop and implement metrics capture processes and procedures, quality control and assurance processes and procedures, and perform other tasks as assigned.
• Demonstrate proficiency, accuracy, and attention to detail for assigned duties.
• Complete annual company and customer training requirements.
• Record labor hours daily.
• Other duties as assigned.

• BA/BS in the information technology field
  • OR High School Diploma or GED equivalent with an additional 4+ years of experience can be substituted for a degree
• 6+ years of current experience performance in designing, installing and configuring enterprise desktop VTC deployments
  • Must have senior experience of knowledge configuring, maintaining, and sustaining Extron, Crestron, AMX, and Cisco UC/VTC technologies
• COMPTIA A+, Network+, or Security+ certification required
• Certification, knowledge, or experience on AMX, Crestron, or Extron control systems
• Must be a U.S. citizen
• Top Secret clearance with SCI eligibility required

• Must be able to apply Security Technical Implementation Guides (STIG) requirements on UC technologies.
• Understanding of Department of Defense Intelligence Agency (DIA) TTPs, Defense (DOD), and DISA VTC requirements.
• Must be able to resolve basic and advanced troubleshooting on Cisco UC technologies.
• Knowledge of AV/VTC sessions, call managers, scheduling, and AV/VTC services with outside agencies for executive-level users.
• Ability to perform duties in the DoD classified and unclassified environments, including the use of KIV-7 encryption keys for ISDN/IP classified connectivity.
• Experience with IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, Firewall Traversal, SIP, H.323, relevant video standards, and DoD Video Security Technical Implementation Guides (STIG) processes, and familiarity with and ability to comply with the Defense Information Systems Agency (DISA) operational guidelines.
• Work…