PC System Specialist

Job Overview

Fed Tec is seeking a PC Systems Specialist who will perform analytical, technical, and administrative work related to the planning, design, installation, and maintenance of personal computer systems. The Specialist will support moderately complex applications, engage with end users to identify requirements, and deliver solutions through custom programming, off-the-shelf software adaptation, or hardware optimization.

Fort Bragg, NC (On-Site)

Verifiable DoD Secret (or higher) is required.

Must have verifiable CompTIA Security+ Certification.

• Perform planning, design, and installation of new and existing personal computer systems.
• Consult with end users to determine hardware and software needs based on operational requirements.
• Develop programs or select and customize commercial off-the-shelf (COTS) software to meet identified needs.
• Install, configure, and maintain computer hardware, peripheral devices, and associated system software.
• Administer and maintain telecommunications protocols as required.
• Provide troubleshooting, diagnostic support, and resolution for hardware and software issues.
• Train and support end users in the use of computer systems, software, and hardware tools.
• Document system configurations, processes, and user instructions.
• Ensure compliance with organizational policies regarding IT security and system access.

• Bachelor's Degree (BA/BS) and a minimum of 5 years of relevant experience; OR Associate Degree (AA) and a minimum of 7 years of relevant experience.
• Demonstrated experience supporting PC hardware, software, and peripherals in a mid-to-large scale environment.
• Strong analytical and problem-solving skills.
• Ability to work independently as well as in a collaborative team environment.
• Excellent verbal and written communication skills.
• Minimum Citizenship Status Requirements: US Citizen or lawful permanent resident.

Fed Tec prioritizes the safety, health, and happiness of employees. The Fed Tec Total Well-Being program offers:

• Health & Wellness:
  Medical, dental, and vision plans with valuable features like Telehealth virtual care and resources to support physical and mental well-being.
• Time to Recharge:
  Generous paid time off.
• Financial Security: 401(k), company-paid disability and life insurance, and additional voluntary coverage.
• Life & Family Support:
  Employee Assistance Program (EAP), pet insurance, and prepaid legal services.
• Recognition & Growth:
  The Fed Tec Applause program rewards outstanding contributions, while our Learning & Development programs support career growth.
• Fitness & Wellness:
  The Fed Tec Fit Program includes an on-staff fitness coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.

As an Equal Opportunity Employer, Fed Tec considers all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions.