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Senior Help Desk Manager, TS​/SCI | Mission-Critical IT

Job in Fort Bragg, Cumberland County, North Carolina, 28307, USA
Listing for: General Dynamics Information Technology
Full Time position
Listed on 2026-08-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

General Dynamics Information Technology is seeking a Help Desk Manager to lead enterprise help desk operations supporting INSCOM missions at Fort Bragg. A TS/SCI clearance (or eligibility) and polygraph may be required.

You will supervise staffing, incident resolution, and service delivery across hardware, software, and applications. The role emphasizes process improvement, problem management, and first-contact resolution within a real-time NOSC environment, focusing on security, compliance, and

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Position Requirements
10+ Years work experience
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