SAF Specialist

As a SAF Specialist with the American National Red Cross, you will support military members, veterans, and their families through compassionate case management, crisis intervention, and emergency communications. Working within the Community & Social Services department, you will coordinate resources, conduct outreach on bases and in communities, and collaborate with volunteers and partners to address urgent and ongoing needs. In our mission-driven, inclusive culture, you will contribute to disaster response and humanitarian projects while building your skills and making a tangible difference every day.

Responsibilities

• Provide case management and crisis intervention services to Service to the Armed Forces (SAF) clients and military families.
• Coordinate emergency communications, referrals, and resources for service members and their families.
• Collaborate with community partners, military installations, and internal Red Cross teams to support client needs.
• Conduct outreach, briefings, and education on SAF and Red Cross services to military and veteran communities.
• Maintain accurate client records, reports, and documentation in accordance with Red Cross policies.
• Support disaster response activities and volunteer engagement as needed.
• Ensure services reflect Red Cross humanitarian values, cultural competence, and trauma-informed practices.

Required Skills

• Case management
• Crisis intervention
• Military family support services
• Client intake and assessment
• Community outreach
• Resource and referral coordination
• Data entry and case documentation
• Trauma-informed care
• Program coordination
• Public speaking and presentations