Assistant Housekeeping Manager

Property Overview

Hilton Garden Inn Detroit Downtown

We’re in the heart of downtown Detroit, a short walk from Greektown dining and entertainment. Comerica Park, Ford Field, Detroit Opera House, and the Fillmore are within a half-mile. The Detroit Institute of Arts and Motown Museum are a short drive away. Enjoy all-day dining at Garden Grille and Chrome Bar & Grille. WiFi is on us.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package including early pay or earned wage access, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, disability, paid time off, wellness programs, hotel employee discounts and more.

This role will provide amazing guest service while maintaining the full operational functionality of the building. You and the entire engineering team are responsible for the repair, service, and preventative maintenance of all things within and outside of the hotel building. Taking pride and passion for your work and working within a team.

• Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
• Promptly address guest concerns and requests to ensure their satisfaction
• Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
• Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
• Oversee inventories of amenities, chemicals, and supplies, ensuring timely rendering to maintain seamless operations

Physical Demands:

• Ability to grasp, lift, carry, or move materials weighing up to 100 lbs
• Ability to work much of the shift standing and moving throughout the building, bending, stooping, and reaching

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

• Prior experience as housekeeping supervisor/manager is required; this is not an entry-level position
• Previous supervisory experience preferred
• Confident utilizing MS Outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus (e.g., OPERA, OnQ)
• OSHA certification or knowledge of OSHA regulations

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.