Clear & Legible Reporting Clerk; Tracker

An active Public Trust or the ability to obtain a Public Trust is required for consideration.

The Clear and Legible Reporting Clerk is responsible for providing administrative and clerical support in a medical setting, ensuring accurate documentation and compliance with HIPAA regulations. This role requires excellent customer service skills, strong organizational abilities, and proficiency in Microsoft applications, including Word, Excel, and Outlook. The clerk will manage appointment scheduling, referral processing, and secure messaging using MHS GENESIS and TRICARE Online platforms.

Additional responsibilities include receptionist duties, answering telephones, and maintaining confidential patient information. Candidates must complete required training in medical ethics, data safeguarding, and government policies while meeting strict deadlines in a fast‑paced environment.

Estimated Starting Salary Range: $18–$19/hr pay commensurate with experience. Full‑time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

• Excellent customer service skills and experience
• HIPAA working knowledge
• High school diploma or GED equivalency
• General office administrative and clerical skills to perform receptionist duties and answer telephones
• Excellent communication skills and strong organizational skills
• Computer operations, including operational skills with Microsoft applications (Windows, Word, Excel)
• Personnel shall understand the importance of meeting deadlines
• Performs other job‑related duties as assigned

• General medical ethics, telephone etiquette, written/verbal & electronic communication.
• Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
• Possess or complete the Privacy Act and HIPAA, Data Safeguarding, Anti‑Terrorism, Interacting with Government Employees, MHS GENESIS appointment booking, and policy training in a trainer‑to‑trainer format.
• Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointment and referral process.
• Possess or complete MHS GENESIS Revenue Cycle and scheduling training.
• Possess or complete training on the MHS GENESIS referral management function and the MHS GENESIS appointing function
• Possess or complete training on the secure messaging platform and be capable of managing inbox volume.
• Must pass the pre‑employment qualifications of Cherokee Federal

Many of our job openings require access to government buildings or military installations. Candidates must pass pre‑employment qualifications of Cherokee Federal.

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.