Litigation Support Assistant - Fort Collins

Litigation Support Assistant (LSA) – Office Administration & Litigation Support

Location: Fort Collins, CO (100% On-Site)
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Core

Hours:

9:00 AM – 3:30 PM)
Job Type: Full-time, Non-Exempt (Immediate Opening)
Firm: RITSEMA LAW LLC

Ritsema Law is a premier, multi-state workers' compensation insurance defense law firm representing employers, insurance carriers, and third-party administrators across Colorado, Wyoming, Utah, and Arizona. We offer a benefits package, a supportive and casual work environment, and a dedicated team culture.

We are seeking an organized, proactive, and detail-oriented Litigation Support Assistant (LSA) to join our Fort Collins team. As a vital member of our essential on-site staff, you will ensure smooth daily operations by managing front-office customer service, maintaining office facilities, and providing administrative and clerical back-up support to our legal teams. The ideal candidate excels at multitasking and thrives in a professional legal environment.

• Reports directly to the Firm Administrator (FA):
  Christine Kruppa
• Is part of the essential staff and is on-site Monday–Friday, during Core Hours (9 AM-3:30 PM)
• Provide back-up support to Legal Assistants when they take Time Off or as needed
• Complete all non-billable tasks as assigned by the paralegal or Attorney
• Assist with specific billable tasks only as directed by a paralegal or an Attorney
• Assist with coordinating your office location events with firm events on an as-needed basis
• Additional projects as assigned

• Maintain general upkeep of the office
• Make coffee, restock the fridge, run the dishwasher as needed, keep the kitchen clean, etc.
• Keep the office tidy; ensure paper is stocked in the large printer (MFP); dispose of items to be shredded in the large Docu Vault shred bin, etc.
• Ensure office equipment is in full operating order
• Track ink toner cartridges for MFP, ensuring stock is available when low
• Purchase/download postage to the postage meter and order postage labels as needed
• Communicate with building management when needed
• Submit maintenance or service requests as directed by building management
• Greet visitors
• Answer incoming calls via Zoom Phone and transfer appropriately
• Check mail and faxes; process/distribute daily as required. Order USPS supplies, ensuring stock is available (Certified Mail Receipt Forms, Domestic Return Receipt Forms)
• Copy/save/upload CDs
• Prepare outgoing mail as needed and take it down to the USPS/Fed Ex/UPS drop boxes daily
• Order office and kitchen supplies monthly via Staples Advantage
• Maintain the supply inventory list
• Submit the order for approval within Staples Advantage, and notify the Assistant to the FA/HR Coordinator that the order has been submitted
• Ensure employment posters are updated as needed and posted in the workroom/common area
• Attend Emergency Coordinator/Floor Warden training for your building location (if applicable), maintain emergency evacuation plan and materials as required; distribute to all office employees as needed
• Notarize documents when needed/requested

• Order attorney lunches when requested
• Assist in making reservations for client lunches as needed
• Submit receipts/requests for reimbursement via Home Plate
• Complete dictation/transcription if requested, utilizing Philips, Dragon, or similar program
• Assist with various requests regarding file management/document processing

• Maintain files per paralegal instructions
• Complete all non‑billable tasks
• Send, receive, and scan mail & notify Attorneys and paralegals
• Send initial record requests; conduct follow-up, and bill for record requests
• Contact Medical Providers/3rd party billers regarding record request invoices
• Pay invoices as needed/requested
• Provide assistance to distribute imaging/documents via CD/flash drive

• Expected to adapt to various requests for assistance as needed.
• Expected to follow the policies & procedures as outlined in the employee handbook for non-exempt employees

The Litigation Support Assistant (LSA) ensures smooth daily…