Operations Support Specialist III

Do you want to make a difference and change lives EVERY DAY? Do you have what it takes to be a positive influence on people in the criminal justice system?

Make a difference by working with a company committed to enhancing client's success. RISE UP with us by incorporating our values every day.

Respect, Integrity, Service, Empathy, Understanding, Professionalism.

Intervention, Inc, a Colorado non-profit, provides services within the criminal justice system across the state of Colorado including sobriety monitoring (UAs/BAs), electronic monitoring, probation supervision and community corrections.

• Commitment to employee training and career growth
• Opportunity to make a difference while gaining experience in the criminal justice field
• Medical, dental and vision insurance
• 401(k) retirement program with generous company match and immediate vesting
• Paid holiday, vacation and sick time
• Pay incentive for bilingual (Spanish/English)
• Intervention is a qualified employer under the public service student loan forgiveness (PSLF) program

Completes a variety of administrative tasks to support program operations, such as processing client intakes, maintaining client data, and preparing reports and billing.

• Support, promote and adhere to the mission, values and Code of Conduct of Intervention Inc.
• Regular and predictable attendance.
• Attend required trainings and meetings; apply skills and knowledge.
• Drive personal car to other sites as required, including in adverse weather.
• Provide support to administrative support staff and management, such as maintaining and collecting basic employee HR information, maintaining and order supplies, or other tasks.
• Complete variety of administrative tasks as directed.
• Attend and take minutes for weekly staff meetings.
• May update waitlist, ensuring it is timely and accurately.
• May ensure close out and audit of client files and maintain terminated client filing system.
• Create and deliver residential client files for Main office timely.
• Manage and update client information in database systems timely and accurately.
• Schedule new hires to be fingerprinted within 30 days of hire, follow-up and ensure is completed. Submit results to HR.
• Submit applicant background request information to CCIB and forward results to hiring manager and HR.
• Schedule clients for photographing and fingerprinting twice a month (site dictated).
• Track client terminations to coordinate new client intakes.
• Verify client location and sentencing information using various databases.
• May create and issue client IDs.
• May upload MITTS in ETRAC, open timeline, and if applicable, flag VRA.
• Enter client sentencing information and other client information into ETRAC.
• Manage and update client information in the ETRAC and CCIB database systems timely.
• Communicate intake information to staff and stakeholders.
• Schedule and coordinate new resident intakes with the Department of Corrections and the County jail.
• Coordinate information and prepare a variety of reports such as statistical, vendor, billing and/or client information timely and accurately.
• Carry out all duties/responsibilities in accordance with Company values, policies and procedures, applicable laws and contractual obligations.
• Maintain confidentiality of client and company information.
• Reflect Intervention Inc.'s commitment to treating all persons with dignity and respect.

• Associate's degree (AA) or equivalent from accredited two-year college or technical school.
• AND 2 years' experience and/or training; OR equivalent combination of education and experience.

• Ability to enter data, generate reports and create communications from variety of software programs and databases including Microsoft Office suite
• Ability to operate multi-line telephone system
• Ability to communicate effectively both verbally and in writing
• Ability to remain calm in stressful situations
• Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
• Must pass background check and have ability to access to state criminal databases
• Valid driver's license preferred

Title: Operations Support Specialist III

Starting Pay: $21.22/hr

Hours: M-F day shift

Location: Henderson, CO (Adams County)

to learn more about Intervention Inc or go to (Use the "Apply for this Job" box below)./employment

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Final date to receive applications: open until filled