Client Experience Coordinator

Job Summary

We are seeking a Client Experience Coordinator for a direct hire opportunity in Fort Collins, CO with a professional financial services organization. This role is ideal for a polished, dependable, and service-focused administrative professional who enjoys being the first point of contact for clients, visitors, and team members.

This role plays a key part in creating a warm, organized, and professional office environment. You will support client communications, front desk operations, meeting preparation, CRM data entry, office coordination, and day-to-day administrative needs.

This opportunity offers a supportive and collaborative team environment, strong leadership, ongoing training, and the chance to make a meaningful impact on the client experience. If you take pride in professionalism, accuracy, hospitality, and keeping an office running smoothly, this could be an excellent fit.

• Welcome clients, guests, and visitors while creating a professional and positive first impression.
• Answer, screen, and direct phone calls, manage the general office inbox, and support timely client communications.
• Prepare conference rooms, client appointment confirmations, information packets, and hospitality items for meetings.
• Maintain accurate client records, perform CRM data entry, and handle confidential information with care.
• Receive and distribute mail, packages, and deliveries while processing outgoing mail and shipping requests.
• Support office organization, supply inventory, staff meetings, special projects, client events, workshops, and appreciation events.

• Direct hire opportunity.
• Salary range: $45,000 to $60,000 per year, based on experience.
• Health, dental, and vision insurance.
• 401(k) with employer match.
• Paid Time Off.
• Ongoing training and professional development opportunities.
• Supportive, collaborative team environment.
• Full-time schedule.
• Monday: 9:00 a.m. to 3:30 p.m.
• Tuesday through Thursday: 8:30 a.m. to 5:30 p.m.Friday: 8:30 a.m. to 1:30 p.m.
• Location:
  
  Fort Collins, CO.

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We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.