Imaging Core Administrative Coordinator

Radiology Office Support

This position exists to provide office support to the Radiology, Ultrasound, Advanced Imaging, and Central Scheduling departments of the VTH by decision making affecting the manner and speed to complete tasks, exchanging, routing, or collecting information and operating office equipment to facilitate the work required. This position's primary location will be under the Imaging Core of the VHS but will work closely with the Central Scheduling unit within the VTH.

Radiology:
Provide administrative and technical support to the Veterinary Diagnostic Imaging (VDI) Section and Imaging Core;
Serve as one of the examination coordinators;
Coordinate/monitor procedure code and billing information;
Assist in the implementation and usage of the EMR for imaging purposes and Picture Archiving and Communication System (PACS);
Communicate and coordinate scheduling issues with students;
Provide excellent customer service by functioning as an interface for the section with the business office, Intern/Residents and staff, and computer services;
Process referral images, including creating orders and attaching imported images to patient accounts.

Central Scheduling:
Providing support for full-time central schedulers, particularly as PRN coverage on occasions when one or both full-time CS need assistance, with a primary focus on imaging needs due to being a fully integrated part of the VDI team Organizes and directs changes to all schedules and requests due to cancellations or emergencies. Coordinates requests from specialty services for surgical time, anesthesia time and complex imaging (VDI) time.

Manages calendars for surgery, VDI and anesthesia requests. Prioritizes requests based on urgency and capacity. Communicates with clinicians, staff, and residents regarding calendar of use for VTH, TMI, and JFEH surgical/dental/imaging suites. Ensures accurate order entry into EMR for all associated services for each case request.

The employee in this position is designated as essential personnel and maybe required to report to work during times of campus closures for weather or other events when the decision to close campus is made by CSU Central Administration.

The successful candidate must be legally authorized to work in the United States by the proposed start date; the department will not provide visa sponsorship for this position.

At the CSU Veterinary Health System, animals and the people who care for them are at the heart of everything we do. Every decision we make reflects our commitment to those who trust us with their animals' health. That focus inspires us to deliver expert veterinary services, support veterinary education and training, and advance groundbreaking research. We show up every day with passion, eagerness to collaborate, and a drive to redefine what's possible.

Our deep partnership with the College of Veterinary Medicine and Biomedical Sciences amplifies our impact, enabling us to boldly innovate and share knowledge widely.

Use PACS/EMR systems (VDI + CS)
· Downloading, importing, and transferring various types of images and studies into the hospital PACS systems. This requires knowledge of several different software applications as well as coordinating the importing of studies in a timely manner as well as facilitating and maintaining consults. This duty also requires coordinating with several services across the VHS system to store necessary studies. For central scheduling, in depth and granular utilization of String Soft EMR to facilitate all scheduling needs.

Schedule and Prioritize Appointments (VDI)
· Schedules and prioritizes appointments with radiology technicians; resolves conflicts which arise in scheduling; coordinates several departments' needs for service; provides information on the status of requests; maintain rapport with hospital personnel. Enters fees via computer for services rendered, makes modification of fees and coordinates with the businessoffice; ensures fees are modified as necessary to appropriately charge clients and compensate VDI Section for work performed;
Directs and screens phone calls appropriately.

Communicate and assist others with…