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Service Advisor

Job in Fort Collins, Larimer County, Colorado, 80523, USA
Listing for: Fort Collins Kia
Full Time position
Listed on 2026-02-06
Job specializations:
  • Automotive
Salary/Wage Range or Industry Benchmark: 50000 - 90000 USD Yearly USD 50000.00 90000.00 YEAR
Job Description & How to Apply Below
Overview

Join to apply for the Service Advisor role at Fort Collins Kia
.

This range is provided by Fort Collins Kia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $90,000.00/yr

Benefits
  • Pay based on experience
  • Medical & Dental Insurance
  • Paid Vacation
  • Closed Sundays
  • Great Work Environment
  • Wonderful Culture
Responsibilities
  • Make sure the work specified on the repair order is completed with efficiency, accuracy and in accordance with dealership policies
  • Explain to Technician what Customer has described so that the Technician can Diagnose, maintain, and repair vehicle automotive systems efficiently.
  • Communicate with Customers about what the Technicians may have found and if any additional service is needed. Explain online multi-point inspection report
  • Make sure repairs under warranty are completed to manufacturer specifications
  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers
Qualifications
  • Are a fast learner
  • Have excellent written and verbal communication skills
  • Have excellent customer service skills
  • Are a team player
  • Are computer literate
  • Have a valid driver’s license
  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity
  • ADP computer experience a plus
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Motor Vehicle Manufacturing
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