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Senior Guest Experience & Operations Leader

Job in Fort Collins, Larimer County, Colorado, 80523, USA
Listing for: Cheba Hut Franchising, Inc.
Full Time position
Listed on 2026-08-03
Job specializations:
  • Business
    Event Management & Planning
Salary/Wage Range or Industry Benchmark: 80000 - 90000 USD Yearly USD 80000.00 90000.00 YEAR
Job Description & How to Apply Below

Cheba Hut Franchising, Inc. is seeking a Manager of Ops CX in Fort Collins to own the voice of our guests and translate feedback into action across our system. You will work as the right hand to the Director of Operations, leading guest feedback platforms, managing front-line CX talent, and driving owner-facing event content.

Qualifications include 3–5+ years in restaurant/retail/hospitality with a customer-first mindset and Serv Safe certification. A bonus program accompanies the role.

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Position Requirements
10+ Years work experience
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