Communications Technician; Police Dispatch

Join the Parker Police Department – Become a True First Responder and Make a Real Impact!

Are you passionate about serving your community and contributing to meaningful change? If so, we want you to be part of the Parker Police Department!

As a member of the Communications Section
, you’ll be at the heart of operations, providing 24-hour emergency services to residents in Parker and Lone Tree
. Your work will directly impact the safety and well-being of the community. Often referred to as the 'True First Responders', the communications technicians play a pivotal role in coordinating responses to both emergencies and non-emergencies, ensuring the efficient flow of information to officers and residents alike.

• Provide vital 24-hour emergency services for Parker and Lone Tree residents.
• Handle a wide variety of calls for service, including emergency and non-emergency incidents.
• Use multi-tasking skills to manage up to ten computer screens while answering incoming phone calls and communicating over the radio simultaneously.
• Process approximately 9,700 calls for service per month as a team, working alongside various local and regional agencies to coordinate responses.
• Serve as the first point of contact in critical situations, ensuring that information is efficiently relayed and first responders are dispatched.

At the Parker Police Department, we believe in the power of teamwork, leadership, and personal growth. As a communications technician, you’ll be supported with:

• Ongoing training to continuously enhance your skills.
• Opportunities for advancement within the department.
• A collaborative,
  supportive work environment where your contributions are valued.
• The chance to make a tangible impact on public safety and community well-being.

We are committed to finding individuals who are dedicated, driven, and ready to help make a difference. By working together, we ensure that the Parker community remains a safe and thriving place to live.

If you’re ready to be part of an impactful and rewarding team, we would be honored to have you join the Town of Parker family
. Your role will be essential, your training continuous, and your contributions vital. Come make a real difference with us!

Work hours will vary. Shift work required. Days, evenings, weekend and holiday hours will be required.

• Answers emergent and non-emergent phone calls.
• Assesses the nature of incoming phone calls and dispatches appropriate police and other emergency services to the scene of an incident.
• Utilizes radios to communicate with law enforcement personnel.
• Documents incident details quickly and accurately to establish incident urgency, categorizing the incident type, and obtaining the proper help for the caller.
• Interprets caller location by using geographic knowledge, tools, and location tracking capabilities when available.
• Processes checks for wanted persons, vehicle license plates, registration, driver’s license validity and criminal history as requested by field units.
• Performs various administrative tasks to include operating and monitoring CCIC/NCIC terminal, faxing information, researching records management systems and calling for additional services as requested by field units.
• Operates a sophisticated workstation comprised of multiple computer systems, computer-aided dispatch (CAD) software and geographical information systems (GIS), state and federal clearinghouses, call handling including teletypewriter (TTY) and text-to-911 sessions, as well as communications systems such as radio dispatch consoles and recording systems with speed and accuracy.
• Monitors departmental alarms and security cameras and responds appropriately, including prisoner monitoring by way of security cameras.
• Establis…