Clerical Aide

POSITION TITLE:

Clerical Aide (Hourly)

REQUISITION #: req
8573

DEPARTMENT:
Recreation

LOCATION:

NORTHSIDE AZTLAN CTR

BENEFIT CATEGORY:
Variable Hourly Hourly Employee Benefit Highlights

EMPLOYMENT TYPE:

Part-Time Hourly

FLSA STATUS:
Non-Exempt

HOURLY RATE: $15.16 per hour

SELECTION PROCESS:
Final date to receive applications is 11:59 p.m. MT on 10/10/2026. The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager.

You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

* Background check (Background checks are considered in relation to the responsibilities and requirements of the position)

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews.

Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Position Summary

This position reports directly to the Senior Coordinator, Recreation - Clerical Management. This position provides front desk coverage and customer service at various recreation facilities. General duties range from checking guests in, to selling memberships, programs, services, and tickets, as well as general customer service. Knowledge of all passes, programs, and services is essential to the function of this role.

Essential Duties and Responsibilities

The below list is intended to be illustrative of the responsibilities of the position and not all encompassing.

* Provides exceptional customer service to all guests in a fast-paced environment.

* Greets guest, accepts and processes facility passes and registrations for specific activities.

* Enforces rules and policies with staff and guests.

* Handles and processes payments and responsible for assigned funds and receipts.

* Prepares the revenue and paid-out record forms daily.

* Maintains work area, facilities, supplies and equipment.

* Operates a variety of office equipment and electronic software.

* Completes a variety of paperwork including daily records, logs, and incident reports.

* Assist with any first aid, CPR, and other medical attention as needed.

* Maintains communications with other staff within recreation and reports issues or concerns (i.e. Rec Trac or activity issues) to supervisory staff as needed.

* Attends and participates in staff meetings and trainings.

* Keeps informed of all seasonal and on-going programs.

* Performs other related duties as assigned.

Supervisory Responsibilities

This position is not responsible for the supervision of employees.

City Competencies

* Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.

* Strong learning…