Guest Services & Reservations Specialist
Job in
Fort Collins, Larimer County, Colorado, 80523, USA
Listed on 2026-08-20
Listing for:
Twin Peaks Lodge & Hot Springs
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Twin Peaks Lodge & Hot Springs in Ouray, Colorado, seeks a Reservations & Call Center Agent to assist guests with hotel reservations, spa bookings, and ATV rentals. You will handle inquiries by phone, email, and text, and coordinate with front desk and other departments to ensure a seamless guest experience.
Responsibilities include creating and modifying reservations, processing deposits and payments, and maintaining accurate records while promoting hotel services and adhering to privacy and
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