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Americas Service Ops Manager – Customer Support
Job in
Fort Collins, Larimer County, Colorado, 80523, USA
Listed on 2026-08-20
Listing for:
Advanced Energy Management Limited
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Advanced Energy seeks a Customer Support Representative Manager to lead Americas service operations, ensuring exceptional customer service and end-to-end RMAs, pricing, and logistics. The role emphasizes KPI management, process improvements, and cross-functional collaboration with manufacturing sites and internal stakeholders.
The candidate should have 5+ years in factory service support or related sectors, a Bachelor's degree, and strong skills in SAP Service Operations and pricing tools.
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