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Customer Lifecycle Analyst — Growth & Retention

Job in Fort Collins, Larimer County, Colorado, 80523, USA
Listing for: BillGO
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 102000 - 146900 USD Yearly USD 102000.00 146900.00 YEAR
Job Description & How to Apply Below

BillGO is seeking a Senior Business Analyst, Customer Management in Fort Collins, CO to drive insights across the lifecycle of existing BGX customers, focusing on activation, engagement, utilization, and retention to maximize customer value and long-term growth.

You’ll partner with BillGO Exchange leadership, customer experience, product, and growth teams to understand customer behavior, identify opportunities to improve the customer experience, and deliver insights that increase retention and

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