Events Concierge

POSITION TITLE: Events Concierge (Hourly)
REQUISITION #: req
8597
DEPARTMENT: Cultural Services
LOCATION: LINCOLN CENTER
BENEFIT CATEGORY: Variable Hourly Hourly Employee Benefit
EMPLOYMENT TYPE: Part-Time Hourly
FLSA STATUS: Non-Exempt
HOURLY RATE: $16.75 per hour
SELECTION PROCESS: Final date to receive applications is 11:59 p.m. MT on 9/10/2026
. The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews.

Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

• Background check

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

At the City, weare focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge,skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you toview your background broadly and highlight the skills and experiences that best prepare you for the role.

Summary: The Events Concierge ensures the highest standards of customer service and patron experience for The Lincoln Center and Community Center for Creativity
- City of Fort Collins. This position acts as front-line staff for all building activities and building security,reporting to the Conference Services Coordinator.

• - Demonstrate overall professionalism in completed work, demeanor, and behavior while effectively displaying strong communication skills (oral & written).
• - Staff the Concierge Desk anytime the public is in the building, providing customer service, tending to "Dayof Event" needs, and ensuring general security of the facility and grounds.
• - Act as the primary point ofcontact in emergency situations; coordinating with first responders and other venue staff.
• - During events, record detailed information for billing purposes and update event checklists.
• - Prepare, set up, and monitorin-house hospitality service for events, which may include coffee, hottea, and ice water.
• - Uphold general building readiness and appearance by ensuring proper equipment counts and maintaining appropriate equipment/furniture placement throughout the venuein accordance with fire/safety codes and event layouts. Remedies orreports deficiencies to supervisor.
• - Complete projects as assigned by Conference Services Coordinator, Events Coordinator, Facility Services Coordinator, Scheduling
  - Coordinator, and/or Event Operations Manager.
• - Working collectively with yourfellow Event Concierge, perform general clerical duties for the Lincoln Center Administration Offices including answer/route phone calls, distribute mail, field customer inquiries, and receive incoming packages.
• - Must have the ability to work a variety of shifts, including weekends, evenings, and holidays.
• - Demonstrate astrong capability to relate to a diverse set of team members and clients while providing consistent world-class customer service.
• - As needed, andwhen time allows, assist the Facility Attendants with the set/strike of rooms according to event reports and maps (tables, chairs, staging, presentation equipment, dance floor, linens, etc.).
• - Correctly set, test,and troubleshoot audio/visual…